Junior Banking Advisor

Spring Professional Belgium; Vlaams-Brabant; On-site; EUR 25,000 - 34,000; Full time

Benefits offered by this job

Meal vouchers

Eco vouchers

Insurance

Training & development

Job summary

BNP Paribas Fortis is seeking a Junior Banking Advisor in Leuven to be the first point of contact for customers, assisting with everyday banking needs and guiding them through digital banking services.

You will receive comprehensive training, a permanent contract, and benefits including meal vouchers, eco vouchers, group and hospitalisation insurance, and career development opportunities.

Qualifications

• Bachelor's degree required.
• Interest in banking and financial services.
• Customer-oriented and eager to learn.
• Willing to work between 7 AM and 10 PM, including ~1 Saturday per month.

Responsibilities

• Assisting customers by phone, chat and email.
• Supporting customers with everyday banking transactions and digital applications.
• Understanding customers' needs and providing guidance.
• Building relationships and identifying commercial opportunities.

Skills

Customer focus

Communication skills

Willingness to learn

Flexible hours

Education

Bachelor's degree

Job description

Recently graduated and ready for your first challenge in the financial sector?

Are you interested in banking and enjoy helping people? Then this could be the perfect opportunity to launch your career!

For BNP Paribas Fortis, we are looking for enthusiastic Junior Banking Advisors to join the Easy Banking Centre in Leuven.

What will your role look like?

As a Junior Banking Advisor, you will be one of the first points of contact for customers, helping them with their everyday banking needs and guiding them through digital banking services.

Your responsibilities will include:

• Assisting customers by phone, chat and email
• Supporting customers with everyday banking transactions and digital applications
• Understanding customers' needs and providing appropriate guidance
• Building strong customer relationships and identifying commercial opportunities

No previous banking experience? No problem!

You will receive comprehensive training, combining online learning and face-to-face sessions, to help you develop the knowledge and skills you need to succeed.

Who are we looking for?

• You hold a bachelor's degree.
• You have a genuine interest in banking and financial services.
• You are communicative, customer-oriented and eager to learn.
• You are flexible and available to work between 7 AM and 10 PM, including approximately one Saturday per month.

What's in it for you?

• A permanent contract.
• A gross monthly salary between €2,253 and €3,036.
• The possibility of a 25% salary increase after one year, subject to the applicable conditions.
• Meal vouchers and eco vouchers.
• Group and hospitalisation insurance.
• Comprehensive training and opportunities for career development.

Ready to take your first step into the world of banking?