Internship / stage Customer Service / Supply Chain

Jdeprofessional; Brussel Hoofdstad; Sur place; EUR 8 928 - 13 392; Plein temps

Résumé du poste

Jdeprofessional in Brussels is seeking an enthusiastic Customer Service / Supply Chain Intern to join their team. You will support day-to-day operations and work on projects, gaining insights into the supply chain for our coffee and tea brands.

The role requires strong communication, analytical skills, and fluency in Dutch and/or French and English. You should be available for a minimum of 5 to 6 months starting from August/September 2026.

Qualifications

• Student internship must be part of your educational program.
• Fluent in Dutch and/or French and English.
• Available for at least 5 to 6 months starting from August / September 2026.

Responsabilités

• Support the customer service team and take responsibility for daily operations.
• Contact customers to align on orders and ensure OTIF deliveries.
• Initiate improvement proposals within operations and supply chain.
• Work closely with internal departments and external logistics.
• Participate in local sustainability supply chain projects.

Connaissances

Strong communication skills

Analytical skills

Proactive work ethic

Team player

Passion for coffee & tea

Formation

Business background

Description du poste

Internship / stage Customer Service / Supply Chain

Supply Chain Brussels Full-time Belgium

Job Description

We're looking for a Customer Service / Supply Chain Intern to strengthen our team in Brussels. You will be integrated in the Belux supply chain and become part of the team responsible for the customer service of Out of Home customers for our coffee & tea brands in Belgium. This will give you the insights on how your coffee or tea is ending up at our customers, and finally in your cup. Because everyone deserves the cup of coffee or tea they love!

Your main responsibilities

• You will actively be integrated in the customer service team, where you are asked to be a supportive member and take a responsibility on projects and day to day operations.
• A large part of the tasks will be operationally, supporting the team in the day to day operations, for example:
  • Contacting customers to align on orders
  • Ensure On Time In Full (OTIF) deliveries of the orders
  • Support the team in cross-functional initiatives to tackle issues
• Another part of the tasks consists of using the experience from the operational activities to support & initiate improvement proposals, within the function as well as cross-functional within supply chain
• You will work closely together with the other internal departments like Sales, Finance & marketing. Next to this you will also be exposed to external cooperation with our 3rd party logistics.
• Sustainability plays an important role in our local supply chain. In your role you will also be integrated in our local supply chain projects.

Qualifications

• You are an enthusiasticstudent (internship must be part of your educational program) with a matching educational business background and preferably a supply chain passion.
• You are a team player with strong communication & analytical skills
• You work proactively, take ownership of your own projects and deadlines, and are result driven
• You are passionate about the coffee & tea business, interested in different perspectives of the business, like e-commerce, sustainability and B2B.
• You are Dutch and/or French speaking and fluent in English
• You’re available for at least 5 to 6 months starting from August / September 2026

Our DE&I Statement

At JDE Peet’s, we strive to create a better future by authentically serving, reflecting, and embracing everyone. We are committed to fostering a diverse, equitable, and inclusive organization where everyone feels comfortable being their true selves and can unleash their full potential. We do not tolerate discrimination based on race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.

Throughout the entire employee lifecycle, we prioritize DE&I in our people processes. This approach helps us drive objectivity and eliminate potential biases, ensuring an inclusive workplace experience. Please do not hesitate to reach out if you require any reasonable adjustments during the recruitment process.