Information Technology Manager

Full-Life Technologies; Gembloers; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working hours

Permanent contract

Competitive salary

Career development opportunities

Job summary

Full-Life Technologies is seeking an IT Manager to own the day-to-day IT environment at its Belgium manufacturing site, covering corporate IT and production/lab systems. Lead hands-on IT operations, ensure reliability, security and compliance while collaborating with Global IT, Quality, Production and external providers.

You will drive in-house IT deployment, set up site monitoring and build a local IT team.

Qualifications

• Bachelor’s degree or equivalent in IT/engineering.
• Experience in regulated environments and change control is a plus.
• Fluent in French and English; willingness to work in Belgium.

Responsibilities

• Manage IT incidents and service requests in French and English via global ticketing system.
• Define the site’s support model, levels, responsibilities and SLAs.
• Support corporate IT services, user accounts and Microsoft 365, plus production/lab devices.
• Manage Windows desktops, laptops and mobile devices; ensure endpoint compliance.
• Ensure patching, encryption and endpoint protection; control admin rights.
• Manage servers, virtualization, networks, storage and backup infrastructure.
• Coordinate production-related infrastructure changes with Production/Automation teams.
• Maintain GMP-compliant change management and qualification of systems.
• Own site security and disaster recovery plans; ensure GDPR/NIS2 compliance.

Skills

Windows endpoint management

Server virtualization

Networking segmentation

Cybersecurity compliance

Documentation & QA

Project management

Windows security

Education

Bachelor’s degree in IT/CS/Engineering

Tools

NinjaOne

Microsoft Intune

VMware vSphere

Hyper-V

Enterprise storage

Backup software

Microsoft 365

Job description

Company Overview

Full-Life Technologies is a fully-integrated clinical-stage global radiotherapeutics company. It aims to own the entire value chain for radiopharmaceutical research & development, production & commercialization to deliver clinical impact for patients. Full-Life endeavors to tackle fundamental challenges affecting radiopharmaceuticals today by pioneering innovative research that will shape the treatments of tomorrow.

Full-Life’s lead asset 225Ac-FL-020 obtained FDA Fast Track Designation for the treatment of mCRPC. It is a differentiated product with multi-billion blockbuster potential and already been de-risked clinically. It started global Phase 1 trial in 2024 and is expected to start Phase 2 trial in 2026. Full-Life aims to build the first in class pipeline anchored by “pipeline in a product” assets such as c-MET.

Full-Life has established a universal RDC platform can go from target selection to first in human data very efficiently. We completed the first RDC cross-border BD deal in China in 2024 with SK Biopharmaceuticals with a total deal value of $571.5 million.

We are comprised of a team of fast-moving entrepreneurs and seasoned scientists with a proven history of success in the life sciences, alongside radioisotope research and clinical development. Our team is rapidly growing on a global scale, currently encompassing over 70 full-time professionals.

Since inception, Full-Life has completed Seed, Series A, Series B, Series C and Series D financing, and secured close to $350 million total funding.

Learn more at: www.full-life.com

About the Role

As IT Manager, you will take ownership of the day-to-day IT environment at Full-Life’s manufacturing site in Belgium, covering both corporate IT and the infrastructure supporting production and laboratory systems. As the site’s hands‑on IT lead, you will ensure the reliability, security and compliance of our IT environment while working closely with the Global Head of Information Technology, site management, Quality, Production and external service providers. You will play a key role in bringing the site’s IT operations in-house as the installation project progresses and in building the foundations for the future local IT team.

Key Responsibilities

1. Support & Service Model

• Manage IT incidents and service requests in French and English, ensuring effective follow-up through the global ticketing system.
• Define the site’s support model, including support levels, internal versus external responsibilities, and service agreements.
• Support corporate IT services, user accounts and Microsoft 365, as well as workstations connected to production and laboratory instruments.

2. Desktops & Devices

• Manage Windows desktops, laptops and mobile devices, including configuration, deployment, application management and endpoint compliance through NinjaOne or an equivalent platform.
• Ensure endpoint security through patching, encryption, endpoint protection and control of local administrator rights.
• Manage device lifecycles and maintain accurate IT asset records.

3. Infrastructure & Platform Operations

• Manage servers, virtualization, networks, storage and backup infrastructure, including capacity planning and lifecycle management.
• Oversee infrastructure patching and maintenance, ensuring appropriate scheduling and approvals for qualified systems.
• Ensure reliable backup and recovery, documented restore tests, regulated records retention, and identity and access management across corporate and production environments.

4. Production Infrastructure & OT Interface

• Manage the IT infrastructure supporting production and laboratory systems, including production directory services, servers, storage and segmented networks.
• Coordinate production-related infrastructure changes with Production and automation specialists, maintaining appropriate separation between corporate IT and production.
• Integrate site monitoring, dosimetry, access control and camera systems into the network, ensuring appropriate segmentation and compliance with nuclear security requirements.

5. Quality, Change Control & Qualification

• Manage IT infrastructure and endpoint changes through formal change control, obtaining the required approvals from stakeholders, QA and the Qualified Person where applicable.
• Own infrastructure qualification, including installation qualification, configuration baselines and maintenance of the qualified state.
• Ensure GMP-compliant change management and clear responsibilities for implementation, approval and computerized system validation, in coordination with Quality and Maintenance.

6. Security & Business Continuity

• Own site information security and cybersecurity, implementing controls for access, logging, vulnerabilities, privileged access, security monitoring and data loss prevention.
• Lead security incident response and maintain and test the site’s disaster recovery plan against agreed recovery objectives.
• Ensure compliance with applicable NIS2 and GDPR obligations, including registration, supplier security, incident notification and training records.

7. Service Providers & Projects

• Manage IT service providers and connectivity partners, monitoring performance, contractual commitments and agreed service levels.
• Plan, coordinate and report on IT projects, ensuring solutions meet site needs and global standards and providers deliver adequate technical documentation.
• Coordinate suppliers and project commitments with Procurement and the Global Head of IT, supporting the transition to in-house IT operations.

8. Documentation, Budget & Team Development

• Maintain site technical documentation, including SOPs, operational runbooks, configuration standards and network diagrams, ensuring inspection readiness.
• Manage IT licences, subscriptions and support agreements, contribute to budget preparation and monitor expenditure.
• Help shape the future local IT team, recommend new positions, participate in recruitment and develop team capabilities.

9. Site Requirements & Working Conditions

• Work on‑site in Belgium, with occasional travel to other Full-Life locations and availability outside standard hours for maintenance or incidents.
• Access production and radiation‑controlled areas in accordance with site training and radiation protection requirements.

Profile

• Bachelor’s degree in IT, Computer Science, Engineering or a related field, or equivalent professional experience.
• 8+ years in IT operations and infrastructure, including 3+ years in an industrial or manufacturing environment.
• Hands‑on expertise in Windows endpoint management (NinjaOne, Microsoft Intune or equivalent), server virtualisation (VMware vSphere, Hyper‑V or equivalent), enterprise storage and backup, recovery testing, directory services, identity and privileged access management, and Microsoft 365.
• Proven experience with enterprise networking, including firewalls, switching, wireless infrastructure and network segmentation between corporate and production environments.
• Practical experience in regulated environments, including formal change control and qualification of systems in a qualified state. Knowledge of GMP requirements for computerised systems (EU GMP Annex 11, 21 CFR Part 11, GAMP 5) and data integrity principles.
• Understanding of cybersecurity standards and regulations, including ISO/IEC 27001, NIS2, IEC 62443 and GDPR.
• Experience with ERP, MES, LIMS or CMMS is an asset. Pharmaceutical or life sciences experience, exposure to radiation‑controlled areas, and experience establishing site IT operations or transitioning from external providers are strong advantages.
• Proven ability to manage IT providers, coordinate projects and budgets, and ensure delivery against agreed costs, commitments and service levels.
• Autonomous and hands‑on, with strong prioritisation and decision‑making skills, a reliable and rigorous approach, high documentation standards, and the ability to communicate clearly across IT, Quality, Production and Engineering.
• Able to collaborate with global teams and develop the capabilities of future local IT team members.
• Fluent in French and English, with the right to work in Belgium.
• ITIL, CISM or CISSP certification is an asset.

Offre

• The opportunity to contribute to the growth of a fast-expanding startup within an international, dynamic, and multidisciplinary environment.
• A role with diverse responsibilities, offering strong opportunities for skill development and career progression.
• A permanent contract with a competitive salary package and attractive benefits.
• Flexible working hours.
• The opportunity to join a high‑performing team working in a collaborative and supportive atmosphere.