Implementation Manager BELUX– Remote-First

EPI Company; Brussel; Sur place; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Remote-first culture

EU travel flexibility

Training budget €5,000 per year

Résumé du poste

European Payments Initiative (EPI) seeks an experienced Implementation Manager to drive the Belgian and Luxembourg rollout of Wero. You will bridge banks and EPI, tailor implementation plans, and coordinate stakeholders to go-live.

You will partner with Product, Scheme, Engineering, Marketing and Operations, reporting to the Chief Implementation Officer. This remote-first role includes quarterly in-person meets and EU travel.

Qualifications

• Master's degree in a related field.
• 5+ years in financial services, payments, or consulting.
• Proven project management in multi-stakeholder environments.
• Fluency in English and Dutch (CEFR C1/C2).

Responsabilités

• Onboard new members and design EPI implementation plans with governance.
• Oversee end-to-end delivery of the implementation plan.
• Act as liaison between members and EPI to ensure timely deployment.
• Coordinate tech, legal, branding, marketing, and product aspects.
• Lead steerco sessions with the member's project manager.
• Track KPIs, identify risks and mitigation plans.
• Refine implementation approach and standardize rollout.
• Share best practices across the ecosystem.

Connaissances

Project management

Stakeholder management

Financial services domain

English & Dutch fluency

Vendor and partner coordination

Formation

Master's degree

Description du poste

Be part of a movement to change the way Europe pays In today’s digital Europe, payments still feel too complicated. Random delays, confusing rules, extra apps and accounts make it harder than it should be to pay and get paid. The European Payments Initiative is changing that with Wero, a proudly European digital wallet to make payments easier, clearer and more secure. Online, in store, at home and across borders, with your money and data protected under European laws and regulations. Wero is live in Belgium, France, Germany and the Netherlands and launching very soon in Luxembourg and Austria. Backed by 17 major banks and the two largest European acquirers, we’re building a brand new, proudly European payment system.

What's In It For You

You will play a key role in driving the successful implementation of EPI across the Belgian and Luxembourgish markets. Acting as the link between participating banks and the EPI organization, you will develop tailored implementation plans and ensure seamless coordination among all stakeholders through to go-live. Through regular engagement with individual members and the wider ecosystem, you will foster collaboration, share best practices, and build momentum. You will be the go‑to person for aligning efforts, resolving challenges, and maintaining a 360-degree view of progress, serving as the internal champion for EPI members and making a vital contribution to bringing EPI's vision to life. At EPI, we embrace a remote‑first culture, enabling our teams to work remotely from the country they are based in, with in‑person meetings at least once a quarter to foster collaboration and connection.

About The Team

You will report directly to our Chief Implementation Officer, who brings extensive project management experience in the payments sector. You will also be part of a team of experienced Implementation Managers. In your day‑to‑day work, you will interact regularly with members of EPI's Product, Scheme, Engineering, Marketing, and Operations teams.

Your impact

• Support new members through onboarding, co‑design their EPI implementation plan, and set up appropriate project governance
• Oversee the end‑to‑end delivery of the plan
• Act as the central liaison between the EPI member and the EPI organization, ensuring timely deployment by guiding the member's project manager
• Manage all dimensions of the implementation (tech, legal, branding, marketing, product) and facilitate sessions to resolve product, rules, and technical challenges
• Lead and prepare the steerco's together with the member's project manager
• Track and report KPIs, identify risks and mitigation strategies, and provide clear, actionable reporting to stakeholders
• Contribute to the further fine‑tuning of the EPI implementation approach
• Continuously refine the roll‑out and onboarding process, focusing on standardization, industrialization, and sharing experience

Technology stack

To succeed, you should meet at least 70% of these requirements

• A Master's degree in Science, Business Administration or a related field
• +5 years of experience in financial services, payments, or consulting, ideally working with Belgian or Luxembourgish Payment Service Providers.
• Proven project management experience, with exposure to complex, multi‑stakeholder environments considered a strong asset.
• Ability to lead from a business perspective while demonstrating a high tech affinity
• Fluency in English & Dutch (CEFR C1 or C2); other European languages are a plus

Job specific requirements

• Ability to remain effective and focused in a flexible environment where processes, regulations, and products continuously evolve
• Proactive, solution‑oriented mindset with strong interpersonal and relationship‑building skills
• Demonstrated ability to deliver high‑quality work and track progress through KPIs

Turn back if …

• You expect to manage a team immediately
• You thrive only in fully processed and guided environments
• You're expecting to change everything upon your arrival with no consideration for your colleagues work or the regulatory constraints

What We Can Offer

• Remote‑first culture with quarterly and annual all‑staff in‑person meetups to keep teams connected and collaborative
• Possibility to work from another EU country for up to 3 months per year
• Competitive compensation package, featuring salary, performance‑based bonus, and a thoughtfully designed, high‑quality benefits program
• The opportunity to be part of a multicultural European company
• Learning & development budget: €5,000 training budget per year

EPI offers the same job opportunities to all, without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. EPI promotes the development of an inclusive work environment that mirrors the diversity of the clients our product is serving.