Hybrid Strategist & CX Consultant — Growth & Innovation

Frog

Diegem

On-site

EUR 46,237 - 71,458

Full time

14 days+

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Benefits offered by this job

Competitive remuneration
Company car or mobility budget
Flexible working arrangements
Tailored training programs

Job summary

A leading management consulting firm in Diegem is looking for Senior & Junior Strategists & CX consultants to join their Brussels studio. The role involves collaborating on business innovation and customer experience transformation projects, requiring a strong background in customer experience design and business strategies. Applicants should possess a master's degree and be fluent in Dutch and/or French as well as English. The company offers competitive remuneration, flexible working arrangements, and ample opportunities for career growth.

Qualifications

  • Master’s degree focused on Innovation and Entrepreneurship is preferred.
  • Fluency in Dutch and/or French and full proficiency in English.
  • Experience with no-code prototyping tools is advantageous.

Responsibilities

  • Collaborate on business innovation and CX transformation projects.
  • Design and conduct mixed-methods research.
  • Translate research insights into storyboard and service blueprint.
  • Facilitate workshops for client collaboration.
  • Evaluate recommendations' business impact.

Skills

Customer experience design
Business innovation
Growth strategy
Business model disruption

Education

Master's degree in Business or related fields

Tools

PowerPoint
Excel
Figma
Adobe CC

Job description

A leading management consulting firm in Diegem is looking for Senior & Junior Strategists & CX consultants to join their Brussels studio. The role involves collaborating on business innovation and customer experience transformation projects, requiring a strong background in customer experience design and business strategies. Applicants should possess a master's degree and be fluent in Dutch and/or French as well as English. The company offers competitive remuneration, flexible working arrangements, and ample opportunities for career growth.
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