Hybrid Opportunity & Ops Specialist (NL/BE/LU)

MiniMed; Brussel; Hybride; EUR 38 000 - 56 000; Plein temps

Résumé du poste

MiniMed in Belgium and the Netherlands is seeking an Opportunity Management Specialist to support daily operations across the Netherlands and Belgium/Luxembourg. You will handle orders, customer communications, and sales progression in a fast-paced environment.

The role is hybrid with two days per week in the Heerlen office; requires Dutch and English, with French a plus, and a proactive, team-oriented mindset.

Qualifications

• 3+ years relevant experience.
• Fluent in Dutch and English; French is a plus.
• Strong phone communication skills.
• Proactive and adaptable in a fast-changing environment.
• Team-oriented with ability to switch between tasks.

Responsabilités

• Process daily pump and sensor orders, warranty forms and WeCare registrations.
• Handle phone-based communication with people with diabetes, wholesalers and healthcare providers.
• Collaborate with Sales, Marketing, Customer Service, and Product Support.
• Ensure timely and accurate handling of incoming requests.
• Actively monitor and follow up on open opportunities to progress sales.
• Maintain high service quality and customer satisfaction in all interactions.

Connaissances

Dutch language

English language

Phone communication

Empathy

Proactive mindset

Team player

Adaptability

Operational tasks

Description du poste

MiniMed in Belgium and the Netherlands is seeking an Opportunity Management Specialist to support daily operations across the Netherlands and Belgium/Luxembourg. You will handle orders, customer communications, and sales progression in a fast-paced environment.

The role is hybrid with two days per week in the Heerlen office; requires Dutch and English, with French a plus, and a proactive, team-oriented mindset.