Hybrid Leasing Operations Specialist

ACENSI; Brussel; Hybride; EUR 34 000 - 46 000; Plein temps

Avantages offerts par ce poste

Telework 50% on site & 50% homeworking

Résumé du poste

ACENSI is seeking a Temporary Leasing Officer in Brussels to join the B2B Onboarding Leasing team. You will handle customer inquiries about leasing contracts, focusing on total loss and document requests, while supporting daily back-office operations.

In addition, you will communicate with clients via inbound calls and emails. The role offers a 50% on-site and 50% remote work arrangement, requiring proficiency in Dutch, French and English.

Qualifications

• Dutch, French, and English language proficiency required (good knowledge, writing and speaking).
• Experience with Miles and/or AS400 is a significant advantage.
• Knowledge of car leasing/renting and strong customer-oriented mindset.

Responsabilités

• Address end-customer inquiries regarding leasing/renting contracts, especially total loss and document requests.
• Support the back-office with daily operational tasks.
• Handle inbound calls and emails to contact clients and resolve issues.

Connaissances

Dutch language

French language

English language

Miles

AS400

Formation

Bachelor or equivalent by experience

Outils

Miles

AS400

Description du poste

ACENSI is seeking a Temporary Leasing Officer in Brussels to join the B2B Onboarding Leasing team. You will handle customer inquiries about leasing contracts, focusing on total loss and document requests, while supporting daily back-office operations.

In addition, you will communicate with clients via inbound calls and emails. The role offers a 50% on-site and 50% remote work arrangement, requiring proficiency in Dutch, French and English.