Hybrid Business Support Analyst

Brambles; Antwerpen; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Meal vouchers

STI bonus plan

Laptop

Hospitalisation insurance for employee

Ambulant care plan

Group insurance

Eco-cheques

Year-end bonus

40-hour work week + 20 vacation days +

Job summary

Brambles’ CHEP in Mechelen is seeking a proactive Business Support Analyst. You will help protect business results through customer audits, data analysis, and collaboration with stakeholders, combining analytical thinking, customer communication, and commercial insight.

In this role you will analyze customer data, audit results, and inventory metrics, translate findings into actionable recommendations, and partner with Sales, Finance, Operations and Customer Teams to improve processes and

Qualifications

• Fluent in Dutch and English.
• Strong analytical skills with data interpretation.
• Experience in customer service or business support is a plus.
• Ability to collaborate with cross-functional stakeholders.
• Excellent problem-solving and negotiation skills.
• Good organizational skills and multitasking ability.
• Customer-focused mindset with a drive for improvement.
• Proficient with Microsoft Office and business systems.

Responsibilities

• Analyze customer data, accounts and audit results to identify deviations and risks.
• Translate complex data into clear insights and actionable recommendations.
• Present audit findings and support customers in discussing solutions.
• Collaborate with Sales, Finance, Operations and Customer Teams to resolve issues.
• Manage multiple audits and business cases with accuracy and timeliness.
• Build strong customer relationships and act as a trusted advisor.
• Prepare reports, presentations and client communications.
• Identify opportunities to improve processes, reporting and overall business results.

Skills

Dutch fluency

English fluency

Analytical mindset

Customer service experience

Stakeholder management

Tools

Microsoft Office

Business systems

Job description

Brambles’ CHEP in Mechelen is seeking a proactive Business Support Analyst. You will help protect business results through customer audits, data analysis, and collaboration with stakeholders, combining analytical thinking, customer communication, and commercial insight.

In this role you will analyze customer data, audit results, and inventory metrics, translate findings into actionable recommendations, and partner with Sales, Finance, Operations and Customer Teams to improve processes and