Guest Experience Server — Wine & Personal Service

Kimpton Hotels & Restaurants; Spa; Presencial; EUR 9800 - 12.000; Jornada completa

Descripción de la vacante

Kimpton Hotels & Restaurants in Spa seeks a server to provide outstanding food and beverage service, handling orders, wine service, and guest relations with a focus on creating memorable experiences.

You will learn menus, maintain product knowledge, handle payments, and work with a team to ensure smooth restaurant operations, including weekends and holidays as needed. Training and growth opportunities available.

Formación

• 1 year of experience in a similar or supporting role.
• Food handler and alcohol awareness certifications if applicable.
• Ability to manage multiple priorities in a dynamic environment.
• Ability to learn and present product, menu, and allergy information.
• Knowledge of or ability to learn the restaurant POS system.
• Excellent communication and presentation skills.
• Passion for creating personalized guest experiences; proactive.
• Flexible schedule; weekends, nights, holidays.

Responsabilidades

• Greet guests and promptly attend to tables.
• Receive orders and process in POS accurately.
• Prepare and serve meal accompaniments.
• Learn product knowledge of food, wine, and beverages.
• Resolve guest issues and ensure a good time.
• Perform side work.
• Open bottled wine for guests.
• Bus and reset tables.
• Set up and break down stations.
• Assist with to-go orders.
• Assist with seating and phone coverage.
• Calculate bills and handle payments.
• Attend trainings and meetings.
• Communicate with staff and management.

Conocimientos

Customer service

Communication

Multitasking

POS familiarity

Guest experience

Initiative

Allergy knowledge

Herramientas

POS system

Descripción del empleo

Kimpton Hotels & Restaurants in Spa seeks a server to provide outstanding food and beverage service, handling orders, wine service, and guest relations with a focus on creating memorable experiences.

You will learn menus, maintain product knowledge, handle payments, and work with a team to ensure smooth restaurant operations, including weekends and holidays as needed. Training and growth opportunities available.