Global Logistics Operations Support Specialist

Thecentermemphis; Machelen; Sur place; EUR 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Attractive compensation package

Training to get you started and on-the

Education/Tuition Support

Employee Assistance Program

Employee reduced-rate shipping

Great career opportunities

Résumé du poste

BEJ FedEx Express BE BV is seeking an Operations Support Agent to join our team in Belgium. The role involves handling urgent shipments, coordinating with customers, and ensuring timely deliveries across our network.

You will enter data in the tracking system, coordinate with managers and other stations, and adhere to FedEx processes and regulatory requirements. Proficiency in multiple languages is valued for this role.

Qualifications

• Good communication and social skills.
• Ability to work in a fast-paced environment with strict timelines.
• Ability to manage own time effectively with attention to detail.

Responsabilités

• Ensuring that customers' urgent packages get to the right place, on time.
• Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries.
• Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery.
• Entering data into our in-house tracking system.
• Running clear and effective communication and collaboration with the team, your manager, and other operations stations.
• Adhering to FedEx processes, procedures and controls, and regulatory requirements.

Connaissances

Communication skills

Time management

Attention to detail

Team collaboration

Description du poste

BEJ FedEx Express BE BV is seeking an Operations Support Agent to join our team in Belgium. The role involves handling urgent shipments, coordinating with customers, and ensuring timely deliveries across our network.

You will enter data in the tracking system, coordinate with managers and other stations, and adhere to FedEx processes and regulatory requirements. Proficiency in multiple languages is valued for this role.