Dispatch Coordinator - Multilingual Global Logistics

FedEx Express México; Belgique; Sur place; EUR 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Tuition Assistance Program

Employee Assistance Program for you &/

Reduced-rate shipping

Training and development resources

Career opportunities

Résumé du poste

FedEx Express BE BV is seeking a motivated Dispatch Agent to coordinate daily transport activities, liaise with drivers and clients, and ensure smooth operations. You will own operational tasks, lead briefings, and maintain professional interactions across departments.

The role emphasizes accuracy, problem-solving, and timely decisions in a fast-paced logistics environment with growth opportunities and comprehensive training.

Qualifications

• Experience coordinating a team in a busy transport/dispatch environment.
• Strong accuracy and attention to detail.
• Excellent communication with multiple stakeholders.
• Fluent in French, Dutch, and English (written and spoken).
• Proficient with Microsoft Office and PC skills.

Responsabilités

• Coordinate and monitor dispatch activities, ensuring timely and accurate execution.
• Communicate effectively with drivers, primarily in French, while maintaining Dutch as the general working language and English for international correspondence.
• Lead meetings and briefings with confidence and clarity.
• Provide clear instructions and explanations regarding procedures, tools and workflows.
• Handle customer interactions with professionalism and empathy.
• Document and follow up on complaints, ensuring resolution and proper reporting.
• Maintain proactive communication with supervisors and team leads.

Connaissances

French language

Dutch language

English language

Microsoft Office

Outils

Scanners

Description du poste

FedEx Express BE BV is seeking a motivated Dispatch Agent to coordinate daily transport activities, liaise with drivers and clients, and ensure smooth operations. You will own operational tasks, lead briefings, and maintain professional interactions across departments.

The role emphasizes accuracy, problem-solving, and timely decisions in a fast-paced logistics environment with growth opportunities and comprehensive training.