Global Implementation Project Manager - Remote & Impact

Startup Atlas; Brussel Hoofdstad; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Brussels office

Autonomy

Competitive salary

Diverse team

Training programs

Brussels meetups

Job summary

Urbantz in Brussels (remote options) seeks an Implementation Project Manager to lead strategic enterprise deployments, acting as the primary client contact and translating business needs into technical delivery.

You will own end-to-end delivery from kickoff to go-live, define scope and timelines, configure the platform to match client workflows, and run workshops with cross-functional teams to ensure a successful handover to Customer Success.

Qualifications

• 5+ years of professional experience in project management, preferably in SaaS, tech, or integration-heavy environments.
• Solid technical understanding; able to discuss APIs, data flows, and systems architecture with engineers.
• Fluent in French, English and Spanish.
• Excellent interpersonal skills for communication with warehouse managers, product leads, and C-level executives.
• Ability to manage multiple projects with high attention to detail and time management.
• Willingness to travel for key project phases and client workshops.

Responsibilities

• Own and manage the end-to-end delivery of client implementation projects, from kick-off to go-live.
• Act as the primary point of contact for clients, ensuring consistent communication and high client satisfaction.
• Define and monitor project scope, timelines, and deliverables with internal stakeholders and client.
• Configure the Urbantz platform to match client workflows with technical support when needed.
• Translate client needs into platform setups and test scenarios.
• Organize and lead client workshops and sessions to gather input and validate progress.
• Coordinate with Sales, Product, Engineering, Support, and Customer Success for smooth execution.
• Identify risks early and mitigate to keep projects on track.
• Manage escalations professionally and ensure a seamless handover to Customer Success.

Skills

French

English

Spanish

APIs & data flows

SaaS integration

Project management

Stakeholder management

Multilingual communication

Job description

Urbantz in Brussels (remote options) seeks an Implementation Project Manager to lead strategic enterprise deployments, acting as the primary client contact and translating business needs into technical delivery.

You will own end-to-end delivery from kickoff to go-live, define scope and timelines, configure the platform to match client workflows, and run workshops with cross-functional teams to ensure a successful handover to Customer Success.