Global Digital Partners Director

DHL Express; Diegem; Sur place; EUR 120 000 - 160 000; Plein temps

Résumé du poste

DHL Express seeks a Program Director Digital Partners to drive technology enablement and onboarding of Digital Solution Providers (DSPs) such as Shopify, Centiro, ShipStation, and MyDHL API. This role coordinates with OPS, Sales, and CFIT teams to deliver end-to-end DSP initiatives.

The ideal candidate has 10–15 years in IT program management, PMI/Agile certifications, and proven experience managing global, cross-functional teams across regions in Europe and beyond.

Qualifications

• University degree in Computer Science, Information Systems, or related field.
• Certified PMI Practitioner or equivalent.
• Agile Practitioner certification.
• 10–15 years' IT Program/Project Management experience.
• 5+ years' experience with integrated customer solutions and DSP platforms (Shopify, ShipStation, Centiro, Auctane, etc.).
• Experience leading remote, multi-cultural teams.

Responsabilités

• Lead DSP technology enablement programs and onboarding.
• Coach and develop CFIT consultants across regions.
• Define global DSP standards and ensure regional adoption.
• Coordinate cross-functional teams across Commercial, Ops, Legal, Finance.
• Deliver end-to-end DSP onboarding projects and go-live support.
• Attend partner meetings and manage stakeholder expectations.

Connaissances

IT Program Mgmt

Stakeholder Mgmt

DSP experience

Remote team leadership

PMI certification

Agile certification

Cross-functional leadership

Formation

University degree in Computer Science

Outils

MyDHL API

DCG-EDI

Shopify integration

ShipStation integration

Centiro integration

Description du poste

DHL Express seeks a Program Director Digital Partners to drive technology enablement and onboarding of Digital Solution Providers (DSPs) such as Shopify, Centiro, ShipStation, and MyDHL API. This role coordinates with OPS, Sales, and CFIT teams to deliver end-to-end DSP initiatives.

The ideal candidate has 10–15 years in IT program management, PMI/Agile certifications, and proven experience managing global, cross-functional teams across regions in Europe and beyond.