Global Data Centre Service Delivery Director

EOS IT Solutions; Henegouwen; Sur place; EUR 120 000 - 180 000; Plein temps

Résumé du poste

EOS IT Solutions is seeking an experienced Service Delivery Director (Data Centres) to lead global service delivery and operations for a strategic customer environment. This role requires a leader with deep expertise in data centre infrastructure, server operations, hardware lifecycle management, and critical environment operations.

As the senior operational leader, you will drive service performance, uphold safety standards, and build trusted relationships with customer stakeholders while

Qualifications

• 10+ years of experience leading technical operations, service delivery, or data centre environments.
• Proven experience managing large-scale, globally distributed teams.
• Strong customer-facing leadership experience within enterprise or managed services environments.

Responsabilités

• Define and execute the global service delivery strategy for data centre operations in alignment with customer and business objectives.
• Lead end-to-end delivery of data centre services, including installations, break-fix operations, hardware refreshes, maintenance, migrations, and decommissioning activities.
• Oversee incident, problem, change and capacity management processes to ensure SLAs and customer commitments.
• Drive operational efficiency through standardisation, automation, and best-practice adoption.
• Lead executive communications during critical service events and regular business reviews with stakeholders.
• Champion safety, compliance, and continuous improvement across data centre operations.

Connaissances

Executive leadership

Stakeholder management

Operational excellence

Safety & compliance

Formation

Engineering degree or related

Outils

ITIL

Description du poste

EOS IT Solutions is seeking an experienced Service Delivery Director (Data Centres) to lead global service delivery and operations for a strategic customer environment. This role requires a leader with deep expertise in data centre infrastructure, server operations, hardware lifecycle management, and critical environment operations.

As the senior operational leader, you will drive service performance, uphold safety standards, and build trusted relationships with customer stakeholders while