Global Customer Success & Partnerships Lead

Management Events; Antwerpen; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Attractive compensation package

Four-week onboarding programme

Opportunity for international career growth

Extra vacation days

Gym and massage discounts

Annual company trip

Résumé du poste

Management Events is seeking a Customer Success Manager in Antwerpen, Belgium. In this key role, you will build and manage strong relationships with clients, ensuring their success with our services. Responsibilities include delivering exceptional customer service, collaborating closely with the sales team to drive upselling opportunities, and communicating the value proposition effectively. The ideal candidate should have customer-facing experience and be proficient in Dutch and English. Exceptional growth opportunities within an international team await you.

Qualifications

• Experience in a customer-facing role, ideally within sales or account management.
• Proven track record of building and nurturing strong client relationships.
• Excellent communication and interpersonal skills, with a professional demeanor.
• Proficiency in Dutch and professional level English.

Responsabilités

• Cultivate and manage long-term relationships with clients.
• Deliver exceptional customer service and proactively resolve challenges.
• Equip solution providers to optimize participation in events.
• Collaborate with sales team to identify up-selling and cross-selling opportunities.
• Communicate the value proposition of our services effectively.

Connaissances

Customer-facing experience

Building client relationships

Communication skills

Analytical abilities

Problem-solving

Description du poste

Management Events is seeking a Customer Success Manager in Antwerpen, Belgium. In this key role, you will build and manage strong relationships with clients, ensuring their success with our services. Responsibilities include delivering exceptional customer service, collaborating closely with the sales team to drive upselling opportunities, and communicating the value proposition effectively. The ideal candidate should have customer-facing experience and be proficient in Dutch and English. Exceptional growth opportunities within an international team await you.