Global Business Analyst - Data & Process Optimization

AB Volvo; Oostakker; Sur place; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Transport costs reimbursement

Restaurant on site

Career growth

Good work-life balance

International environment

Résumé du poste

Volvo Group is seeking a Business Analyst for Volvo Action Service to support data-driven decision-making across international operations. You will analyze processes, gather requirements, and drive digital initiatives, developing reports and dashboards for operational insight.

You will join a cross-functional team focused on delivering excellent customer experience, with opportunities to grow within the company and work in a dynamic, international environment.

Qualifications

• Experience as a Business Analyst or similar role involving business processes, analytics, systems, or digital transformation.
• Strong analytical skills with the ability to translate business needs into actionable requirements and improvements.
• Fluent in English, both written and spoken.
• Extensive knowledge of Qlik and Power BI.

Responsabilités

• Analyse business processes, operational performance, and incidents to identify root causes and improvement opportunities.
• Gather, challenge, and translate business requirements into clear functional solutions and prioritized change requests.
• Support the implementation of new applications, system upgrades, and digital initiatives.
• Develop reports, dashboards, and insights that enable data-driven decision-making.
• Lead or support projects that improve operational efficiency, customer experience, and business performance.
• Act as a trusted advisor to stakeholders by combining business understanding, analytical skills, and technology expertise.

Connaissances

Business Analyst experience

Analytical skills

Qlik

Power BI

Stakeholder management

English fluency

Outils

Qlik

Power BI

Description du poste

Volvo Group is seeking a Business Analyst for Volvo Action Service to support data-driven decision-making across international operations. You will analyze processes, gather requirements, and drive digital initiatives, developing reports and dashboards for operational insight.

You will join a cross-functional team focused on delivering excellent customer experience, with opportunities to grow within the company and work in a dynamic, international environment.