Gastvrije Administratief Bediende | Sales & Service

Park Inn by Radisson Leuven; Kessel-Lo; On-site; EUR 27,000 - 36,000; Full time

Job summary

Park Inn by Radisson Leuven in Belgium is seeking an Administratief Bediende to join our dynamic Administration Team. You will support proactive sales initiatives, assist guests, and help drive revenue while delivering memorable experiences.

The role demands a hands-on, can-do attitude, strong communication, and fluency in Dutch with at least intermediate English. You will collaborate across departments to ensure timely responses and effective cost control.

Qualifications

• Previous experience in proactive sales is preferred.
• Hands-on approach with a can-do work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions taking ownership for duties and tasks assigned.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Experience of working with IT systems on various platforms.
• Strong communication skills.
• Fluent in Dutch (required) and English (minimum intermediate level; fluency preferred).

Responsibilities

• Supports the smooth running of the department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised.
• Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Delivers on departmental plans and objectives, where hotel initiatives and targets are achieved.
• Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships whilst promoting the company culture and values.

Skills

Proactive sales

Customer service

Creative problem solving

Integrity

IT systems experience

Strong communication

Dutch fluency

English proficiency

Tools

IT systems

Job description

Park Inn by Radisson Leuven in Belgium is seeking an Administratief Bediende to join our dynamic Administration Team. You will support proactive sales initiatives, assist guests, and help drive revenue while delivering memorable experiences.

The role demands a hands-on, can-do attitude, strong communication, and fluency in Dutch with at least intermediate English. You will collaborate across departments to ensure timely responses and effective cost control.