Fundraisind Data and CRM internship

IDH; Brussel; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Stipend €1,189/month

Transport reimbursement

Hands-on experience

International team

Brussels office

Job summary

IDH Brussels Office is seeking a Data & CRM Intern to assist the Fundraising team with data management, CRM/Salesforce administration, and reporting for a 6-month CIP internship.

You will support maintaining stakeholder data, develop intelligence dashboards, and contribute to donor engagement insights, working with an international team in Brussels.

Qualifications

• A bachelor’s or master’s degree in a relevant field (e.g., business, information management, economics, international development).
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong written and spoken English.

Responsibilities

• CRM & data management: maintain and update stakeholder and partner information in CRM/Salesforce; improve data quality; keep structured records.
• Reporting & data support: develop dashboards; prepare reports from CRM data; compile data for internal presentations; organize datasets.
• Operational support: document & take notes; assist with event prep and scheduling; conduct research on partners; manage contact lists.

Skills

CRM systems

Salesforce

Data management

Attention to detail

Teamwork

Education

Bachelor's degree

Master's degree

Tools

Salesforce

Power BI

Excel

Job description

The IDH Brussels Office is looking for an enthusiastic and detail-oriented Data & CRM Intern to support the Fundraising team with data management, CRM / Salesforce administration and reporting support for a period of 6 months under a CIP (Convention d’Immersion Professionnelle).

The intern will work closely with colleagues supporting business development & the engagement of potential partners, helping improve how IDH organises and uses stakeholder and partner data. This internship provides hands‑on experience with Salesforce / CRM systems, data management and reporting, while contributing to the effective coordination of partnerships and engagement activities.

Your Responsibilities

CRM & data management

• Support the maintenance and updating of stakeholder and partner information in the CRM / Salesforce system
• Assist with improving data quality
• Help maintain structured records of contacts, partnerships and donor engagement activities

Reporting & data support

• Support the development and maintenance of intelligence dashboards, shaping data into clear overviews of engagement, opportunities and deliverables that help shape fundraising strategy
• Support the preparation of reports or summaries based on CRM data
• Assist with compiling data for internal reporting or presentations
• Help organize and structure datasets used by the team

Operational support

• Assist with documentation, meeting notes and internal coordination
• Provide support with event preparation, scheduling meetings and basic administrative tasks
• Conduct research tasks related to partners or stakeholders when needed
• Assist with maintaining stakeholder databases and contact lists

What You Bring

• A bachelor's or master's degree in a relevant field such as business administration, information management, economics, international development, or similar
• Good organisational skills and attention to detail
• Ability to work both independently and as part of a team
• Strong written and spoken English

Nice to have:

• Familiarity with CRM systems, databases or spreadsheets
• Interest in sustainability or international development
• Basic experience with data visualization or reporting tools (e.g., Excel, Power BI)

What We Offer

• A full-time, 6- month Professional Immersion Contract (CIP) with a stipend of €1,189/month
• Reimbursement of public transport costs (Brussels – STIB subscription)
• Hands‑on work experience within a global organisation
• A chance to work with an international team with an office in the centre of Brussels.
• A collaborative and inclusive work culture

Deadline: 02/10/2026

Note: Candidates must have a valid work permit for Belgium. This internship is not applicable for students as part of their studies – it is a Professional Immersion Contract (CIP).

About IDH

IDH seeks to transform markets through collaborative innovation, convening and investment in inclusive and sustainable solutions that enable businesses to create value for people and planet. To achieve this, IDH brings together coalitions of committed stakeholders from across global value chains towards joint visions and program agendas for sustainable trade.

IDH’s international presence extends to multiple regions and landscapes, facilitated by a network of around 300 staff including experts who are embedded in key agricultural, manufacturing, apparel and commodity value chains. In 18 years of operation, IDH has mobilized private sector investment and support to test and innovate new business models designed to create better jobs, better incomes, a better environment, and gender equity for all.

For more information, go to http://www.idhtrade.org or follow @IDHTrade on Twitter and LinkedIn.

Our commitment to safeguarding

The offer of the role will be made subject to receipt of satisfactory references, proof of relevant qualifications, identification checks and other safeguarding checks including background checks overseas (where appropriate). IDH also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

At IDH, we're committed to equal employment opportunity, and we prohibit discrimination and harassment of any type without regard to race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace every day.