French-Speaking Luxury Automotive Concierge (Remote Greece)

Mercier Consultancy MD; Brussel; Remote; EUR 31,000 - 42,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Training programs

Monthly performance bonus

Remote work flexibility

Job summary

Mercier Consultancy Group is seeking French Speaking Customer Experts for Mercedes-Benz to join our automotive team in Greece. You will act as brand ambassador, handle complex inquiries, and coordinate service scheduling across channels.

This role offers relocation support, full training, health insurance, a monthly salary with performance bonus, and remote work flexibility within Greece.

Qualifications

• French fluency (native or fluent) required.
• EU passport or valid work permit for Greece.
• Strong communication and digital literacy for customer interactions.

Responsibilities

• Act as the primary brand ambassador for Mercedes-Benz to automotive clients.
• Handle complex inquiries regarding vehicle technical support and service scheduling.
• Maintain high customer satisfaction by aligning solutions with brand standards.
• Collaborate with international teams to troubleshoot and guide on new vehicle tech.
• Keep detailed CRM records to ensure seamless global communication.
• Uphold the Mercedes-Benz legacy through proactive communication.

Skills

French language

Excellent communication

Digital literacy

Tools

CRM systems

Job description

Mercier Consultancy Group is seeking French Speaking Customer Experts for Mercedes-Benz to join our automotive team in Greece. You will act as brand ambassador, handle complex inquiries, and coordinate service scheduling across channels.

This role offers relocation support, full training, health insurance, a monthly salary with performance bonus, and remote work flexibility within Greece.