Dutch Speaking Customer Service for an Automotive Brand - Work Remote in Greece

Mercier Consultancy MD; Belgique; Sur place; EUR 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Fully paid relocation

Private health insurance

Performance bonus

Training program

Résumé du poste

Mercier Consultancy Group is sourcing a Dutch speaking Customer Service professional for a prestigious automotive brand role in Greece. You will handle customer inquiries about vehicle maintenance, warranties, and service scheduling, via phone, email and live chat.

The position requires native Dutch, a EU passport or Greek work permit, and a passion for automotive technology. Relocation to Greece is provided with a full training program, housing support, and a comprehensive benefits package.

Qualifications

• Native or fluent Dutch (spoken and written)
• EU passport or valid Greece work permit
• Strong interest in automotive industry and ability to learn vehicle systems
• Experience in customer service is a plus
• Excellent communication with empathy and problem solving
• Willingness to relocate to Greece

Responsabilités

• Provide high‑level support to customers regarding vehicle maintenance, technical inquiries, and service scheduling
• Represent a leading automotive brand with professionalism and prestige
• Handle customer interactions across phone, email, and live chat
• Troubleshoot technical issues using knowledge databases
• Act as primary contact for warranties, road assistance and service centers
• Maintain detailed CRM records of customer interactions
• Collaborate with international teams to optimize the customer journey and brand loyalty

Connaissances

Dutch language

Customer service

Communication

Description du poste

Dutch Speaking Customer Service for a Prestigious Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world‑class organizations across the globe. As a leader in European BPO recruitment, we pride ourselves on matching ambitious professionals with career‑defining roles in vibrant international hubs.

Job Overview

We are currently sourcing candidates for a prestigious Dutch Speaking Customer Service for a Prestigious Automotive Brand position in Greece. This role offers a unique opportunity to represent a legendary leader in the automotive industry while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece portfolio.

Key Responsibilities

• Provide high‑level support to customers regarding vehicle maintenance, technical inquiries, and service scheduling
• Represent a top‑tier automotive brand with the professionalism and prestige expected by their clientele
• Handle customer interactions across various channels, including phone, email, and live chat
• Troubleshoot technical issues for vehicle owners, utilizing industry‑standard knowledge databases
• Act as a primary point of contact for inquiries related to automotive warranties, road assistance, and service centers
• Maintain detailed documentation of customer interactions within the company's CRM system to ensure premium service quality
• Collaborate with international teams to optimize the customer journey and brand loyalty within the automotive industry

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role
• Valid EU passport or a valid work permit for Greece
• Strong passion for the automotive industry and a technical aptitude to learn vehicle systems
• Previous experience in customer service or a high‑end service environment is considered a significant advantage
• Excellent communication skills, with an ability to provide empathy and professional solutions to clients
• Willingness to relocate to Greece and embrace the vibrant culture of this historic nation

Benefits

• Competitive Monthly Salary + 13th and 13th salaries as a special performance benefit
• Monthly Performance Bonus tailored to your success and dedication
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival)
• Comprehensive, fully paid training provided by experts in the automotive industry
• Private health insurance and other attractive benefits for employees in Greece
• The opportunity to build your career in one of the most sought‑after Dutch‑speaking jobs in Europe
• Ongoing career development and professional growth within a multinational environment

Life in Greece

Living and working in Greece offers an unparalleled quality of life, blending ancient history with a modern, cosmopolitan energy. When you secure one of our Dutch‑speaking jobs, you gain access to the glorious Mediterranean sunshine, world‑famous beaches, and a vibrant social scene that makes Greece one of the most popular destinations for international professionals.

Beyond the incredible climate, Greece offers a relaxed pace of life, world‑class gastronomy, and a welcoming local culture. By joining this Dutch Speaking Customer Service for a Prestigious automotive Brand position in Greece, you will benefit from a seamless relocation process that allows you to start your new life with total peace of mind. Experience the perfect balance of professional ambition and Mediterranean wellness in Greece.