Freelance IT Process Lead for E-commerce Transformation

Jobat; Waterloo; Sur place; EUR 60 000 - 120 000; Plein temps

Résumé du poste

Jobat’s client seeks a Freelance IT Business Process Lead to analyze, redesign, and document key business processes with a focus on e-commerce and IT systems. You will map end-to-end processes, assess IT interactions, and drive process improvements across departments.

You will collaborate with business stakeholders, act as the interface between Business, IT, and external partners, and support digital transformation initiatives. Governance and standardization will be key priorities.

Responsabilités

• Analyze and map end-to-end business processes across multiple departments.
• Assess the interaction between business processes and IT systems.
• Redesign and optimize workflows to improve efficiency, scalability, and user experience.
• Document business processes, functional flows, and system interactions.
• Collaborate with business stakeholders to gather requirements and translate them into functional process designs.
• Act as the interface between Business, IT, and external implementation partners.
• Support digital transformation projects related to e-commerce platforms and business applications.
• Ensure process governance, standardization, and adoption across the organization.
• Identify opportunities for automation and continuous process improvement.

Description du poste

Jobat’s client seeks a Freelance IT Business Process Lead to analyze, redesign, and document key business processes with a focus on e-commerce and IT systems. You will map end-to-end processes, assess IT interactions, and drive process improvements across departments.

You will collaborate with business stakeholders, act as the interface between Business, IT, and external partners, and support digital transformation initiatives. Governance and standardization will be key priorities.