Founding Delivery Lead

Metagem; Oost-Vlaanderen; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Real ownership of customer success

Clear growth path as company scales

Training budget (certifications)

ESOP and competitive remuneration

Job summary

Metagem in Ghent, Belgium, is seeking a Founding Delivery Lead to shape how we deliver at scale. You’ll partner with the founders to turn signed customers into live deployments, write the playbook, and set processes for growth across delivery, customer success and operations.

You’ll own the early-stage delivery, define use cases, and drive scalable operations as Metagem expands across Europe.

Qualifications

• Proven track record delivering data management work in a consulting or customer-facing role.
• Autonomous; can turn ambiguity into a concrete plan and results.
• Comfort with enterprise complexity, budgets, objectives and politics.
• Credible with C-level executives and data teams; earns trust in meetings.
• Builder's mindset creating processes, templates and habits others rely on.
• Clear communication in English and Dutch, written and spoken.

Responsibilities

• Lead delivery playbook; turn signed customers into live deployments within six months.
• Work closely with the founders on priorities, planning and project gaps.
• Deploy Metagem in customer environments from kickoff to initial findings.
• Own the first six months with each customer ensuring measurable results.
• Capture learnings and feed input to product teams and future use cases.
• Maintain day-to-day operations and scalable processes for growth.

Skills

Delivery leadership

Strategic planning

Enterprise complexity

Executive credibility

Builder's mindset

Clear communication (EN/Dutch)

Job description

Own delivery end to end, work alongside the founders, and help shape how the company scales.

• Work model: Hybrid, 2–3 office days a week
• Type: Full-time

In 1999, NASA lost a $125 million Mars orbiter because two teams meant different things by the same number. Lockheed Martin's software sent thruster data in imperial units. NASA's navigation software read it as metric. Both ran without errors. They just didn't agree.

Mars Climate Orbiter · 1999 $125M orbiter lost

Every company has its own version of this. A "customer" in the CRM isn't quite a "customer" in the ERP, and most of the rules were never written down. Now that AI acts on that data, those mismatches get a lot more expensive.

G*rtn*r named context layers a $69 billion opportunity in August 2026.

At Metagem, we're building the context layer for the AI era: agents that read an enterprise's documents and data, extract its definitions and rules, and surface where things conflict and what to fix first. That context powers every BI tool, assistant and agent the company runs.

We're looking for a Founding Delivery Lead to help define this category with us.

What will you do?

Your challenge. This is no role for the meek: you'll write the playbook for how Metagem delivers. Within six months, you turn signed customers into live deployments and a success story. Alongside the founders, you shape how the company runs and scales. You set the standard every hire after you will follow.

You will work across:

Founders' right hand

Work directly with the founders on priorities, planning and the projects that fall between the cracks.

Deployment

Get Metagem live in each customer's environment, from kickoff and access to connected sources and a first set of findings.

Own the first six months with each customer: make sure they see real results, and that the business signs off on them.

Collect what works and what doesn't, and turn it into clear input for the product team.

Spot the next problem worth solving at each customer, and shape it into a use case we can deliver.

Operations

Keep the day-to-day running and build the processes that let the business scale smoothly.

Who we are

Metagem is building the agentic context & quality layer for the European enterprise. We're an early-stage company, founded in 2025, with roots in academia and data consulting. Our customers are industrial groups with a lot of data complexity.

Being this early means you'll work directly with the founders across delivery, customer success and operations, and you'll shape how we deliver and run the company from your first week. It also means not everything is figured out yet, so you'll help decide how things get done.

And you'll grow with it. As we scale across Europe, you take the lead: growing into Head of Delivery or Operations, owning how the company runs, and building and leading the team that comes after you.

Who are we looking for?

We're looking for someone who has delivered before and wants to do it again, this time as a founder. You take ownership of the outcome, raise the bar for everyone around you, and don't wait to be asked.

• A proven track record delivering data management work, as a consultant or in a customer-facing role.
• A self-starter who executes: you turn ambiguity into a plan and the plan into results.
• At home with enterprise complexity: budget cycles, unclear objectives, and the politics that come with them.
• Credible with C-level executives as well as data teams; you earn trust in the room.
• A builder's mindset: you create the processes, templates and habits others will rely on.
• Clear communication in English and Dutch, written and spoken.

Nice to have:

• Experience in manufacturing or industrial groups.
• Familiarity with Microsoft, SAP or Databricks environments.
• Experience with SaaS implementations or customer onboarding.
• French or German (big plus).

The deal

• Real ownership of our customers' success from day one.
• A clear growth path as the company scales.
• Training budget (including certifications), and access to the latest tools.
• Competitive remuneration package (including ESOP) based on experience and performance.

Start date: Flexible. Location: Wintercircus, Ghent, Belgium. Hybrid, with 2–3 days a week in the office.

We especially encourage women and people from groups under-represented in tech to apply. Metagem is an equal opportunity employer.