Field Service Engineer

TOMRA; Vlaams-Brabant; Sur place; EUR 42 300 - 51 700; Plein temps

Avantages offerts par ce poste

Hospitalization insurance

Group insurance

Bonus on performance

20+6 days of holiday

Company car

Résumé du poste

TOMRA in Leuven, Belgium, is seeking a Field Service Engineer to join its EMEA North service team. The role involves installing and maintaining TOMRA sorting machines while ensuring minimal downtime and high-quality customer service.

The ideal candidate will have at least 5 years of experience in field service, strong mechanical expertise, and a willingness to travel extensively. Benefits include a competitive salary package, hospitalization insurance, a company car, and various allowances.

Qualifications

• 5 years of experience in a Field Service Engineer role.
• Hands-on experience with mechanical systems like pneumatics and hydraulics.
• Comfortable working in industrial environments.

Responsabilités

• Install, commission, and maintain TOMRA sorting machines.
• Diagnose and resolve mechanical and electromechanical issues.
• Perform preventive and corrective maintenance.

Connaissances

Mechanical systems expertise

Problem-solving skills

Communication skills

Customer service orientation

Electrical systems understanding

Formation

Secondary education diploma in mechanical field

Description du poste

About the role

Our EMEA North Food division is based in Leuven, Belgium, and we are always looking for passionate individuals to join our organization. For this position, residing north of Brussels is considered an advantage, although it is not a requirement.

Job Description

As a Field Service Engineer, you'll be part of the EMEA North service team and will report to the Field Service Team leader. With a "Safety first" mindset throughout the daily work both at company and our customer sites you will:

• Install, commission, and maintain TOMRA sorting machines at customer sites.
• Diagnose and resolve mechanical and electromechanical issues, ensuring minimal downtime.
• Perform preventive and corrective maintenance, upgrades, and retrofits.
• Support customers with training and best practices for daily machine operation.
• Document service activities and provide clear feedback to internal teams for continuous improvement.
• Collaborate with colleagues across service, engineering, and sales to deliver a high-quality customer experience.

Qualifications

• Mechanical education (Requires secondary education diploma, preferably a subject‑specific diploma) or proven practical experience in a mechanical field service role.
• Minimum5 years of experience in Field Service Engineer
• Solid hands‑on experience with mechanical systems (e.g., pneumatics, hydraulics, rotating equipment).
• A solid understanding of electrical systems and controls is highly desirable.
• Comfortable working in industrial environments and adapting to customer needs on site.
• Independent, solution-oriented.
• Strong communication skills and a customer‑first mindset.
• Good command of English (other languages are a plus).
• A valid driver’s license with a good driving record
• Willing to travel abroad for at least 80% of the time in EMEA, based on a flexible schedule. This means it could be also during weekends or in holiday seasons.

Benefits

• A competitive compensation package, including a minimum annual base salary starting from €47.000 gross, depending on experience and qualifications
• Hospitalization insurance with dental care for you and your family
• Group insurance (life, retirement, disability)
• Access to our share purchase program
• Bonus on personal and company performance, meal vouchers, eco‑cheque
• 20 days holiday + 6 days ADV per year
• Travel and overnight allowance
• Laptop, mobile and a toolbox
• Company car (for private use as well)