Field Service Engineer

TOMRA Sorting; Heverlee; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

TOMRA Sorting Belgium in Heverlee is seeking a Field Service Engineer to install, commission and maintain sorting machines at customer sites across the region. You will diagnose mechanical and electromechanical issues and perform preventive and corrective maintenance to minimize downtime.

You will train customers on daily operation, document service activities and work with service, engineering and sales teams to deliver a first-class experience.

Responsabilités

• Install, commission, and maintain TOMRA sorting machines at customer sites.
• Diagnose and resolve mechanical and electromechanical issues, ensuring minimal downtime.
• Perform preventive and corrective maintenance, upgrades, and retrofits.
• Support customers with training and best practices for daily machine operation.
• Document service activities and provide clear feedback to internal teams for continuous improvement.
• Collaborate with colleagues across service, engineering, and sales to deliver a high-quality customer experience.

Description du poste

As a Field Service Engineer, you'll be part of the EMEA North service team and will report to the Field Service Team leader. With "Safety first" mindset throughout the daily work both at company and our customer sites you will:

• Install, commission, and maintain TOMRA sorting machines at customer sites.


• Diagnose and resolve mechanical and electromechanical issues, ensuring minimal downtime.


• Perform preventive and corrective maintenance, upgrades, and retrofits.


• Support customers with training and best practices for daily machine operation.


• Document service activities and provide clear feedback to internal teams for continuous improvement.


• Collaborate with colleagues across service, engineering, and sales to deliver a high-quality customer experience.