Field Service Engineer

Tomra Group; Antwerpen; Hybride; EUR 47 000 - 56 000; Plein temps

Avantages offerts par ce poste

Hospitalization insurance

Group insurance

Share purchase program

Performance bonus

Meal vouchers

Eco-cheque

Company car

Laptop and mobile

Résumé du poste

TOMRA Food in Belgium is seeking a Field Service Engineer to install, commission, and maintain sorting machines across the EMEA North region. You will diagnose mechanical and electrical issues and minimize downtime while delivering excellent customer service.

The role requires at least 5 years in field service, strong mechanical and electrical know-how, willingness to travel up to 80%, and fluency in English. A valid driver's license and on-site work at customer sites are expected.

Qualifications

• Minimum 5 years of field service experience.
• Solid hands-on with mechanical systems (pneumatics, hydraulics, rotating equipment).
• Good understanding of electrical systems is desirable.
• Willing to travel up to 80% in EMEA.
• Fluent in English; other languages a plus.

Responsabilités

• Install, commission, and maintain TOMRA sorting machines at customer sites.
• Diagnose and resolve mechanical and electromechanical issues to minimize downtime.
• Perform preventive and corrective maintenance, upgrades, and retrofits.
• Support customers with training and best practices for daily machine operation.
• Document service activities and provide feedback to internal teams.
• Collaborate with service, engineering, and sales teams to deliver high-quality customer experience.

Connaissances

Field Service

Mechanical systems

Customer focus

English proficiency

Driver's license

Formation

Secondary education diploma

Outils

Pneumatics

Hydraulics

Rotating equipment

Electrical controls

Description du poste

• Compensation: EUR 48500 - EUR 56000 - yearly

Company Description

TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

Join the resource revolution !

Job Description

As a Field Service Engineer, you'll be part of the EMEA North service team and will report to the Field Service Team leader. With "Safety first" mindset throughout the daily work both at company and our customer sites you will:

• Install, commission, and maintain TOMRA sorting machines at customer sites.
• Diagnose and resolve mechanical and electromechanical issues, ensuring minimal downtime.
• Perform preventive and corrective maintenance, upgrades, and retrofits.
• Support customers with training and best practices for daily machine operation.
• Document service activities and provide clear feedback to internal teams for continuous improvement.
• Collaborate with colleagues across service, engineering, and sales to deliver a high-quality customer experience.

Qualifications

• Mechanical education (Requires secondary education diploma, preferably a subject-specific diploma) or proven practical experience in a mechanical field service role.
• Minimum5 years of experience in Field Service Engineer
• Solid hands-on experience with mechanical systems (e.g., pneumatics, hydraulics, rotating equipment).
• A solid understanding of electrical systems and controls is highly desirable.
• Comfortable working in industrial environments and adapting to customer needs on-site.
• Independent, solution-oriented.
• Strong communication skills and a customer-first mindset.
• Good command of English (other languages are a plus).
• A valid driver’s license with a good driving record
• Willing to travel abroad for at least 80% of the time in EMEA, based on a flexible schedule. This means it could be also during weekends or in holiday seasons.

Additional Information

Why work for us:

You will have long-term career opportunities, with a globally renowned company and the following:

• A competitive compensation package, including a minimum annual base salary starting from €47.000gross, depending on experience and qualifications
• Hospitalization insurance with dental care for you and your family
• Group insurance (life, retirement, disability)
• Access to our share purchase program
• Bonus on personal and company performance, meal vouchers, eco-cheque
• 20 days holiday + 6 days ADV per year
• Travel and overnight allowance
• Laptop,mobile and a toolbox
• Company car (for private use as well)