Field Enablement Consultant

Pauwels Consulting; Eigenbrakel; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Pauwels Consulting in Belgium seeks an experienced consultant to support digital enablement and transformation activities, focusing on the global rollout of digital content tools and CRM readiness. You will provide structured guidance, training, and hands-on delivery across markets, navigating ambiguity in a time-sensitive global environment. Fluency in English is essential.

Qualifications

• 3+ years of experience in project management and digital delivery.
• Strong technical understanding of digital content, CRM, or marketing technology environments.
• Ability to communicate complex topics clearly to technical and non-technical audiences.
• Structured, proactive, and solution-oriented with a collaborative working style.
• Fluent in English with excellent written and verbal communication skills.

Responsabilités

• Support the preparation and global rollout of digital content-authoring tools across international markets.
• Develop rollout communications, training materials, and onboarding content.
• Coordinate hypercare planning, issue tracking, and structured follow-up after rollout waves.
• Contribute to CRM readiness activities and market-support documentation.
• Identify and document recurring market needs, process gaps, and dependencies to improve efficiency.
• Develop reusable playbooks, templates, and process guidance to enhance scalability.
• Translate operational findings into recommendations for improving the future field enablement operating model.

Connaissances

Project management

Digital delivery

CRM

Communication

Structured approach

Collaboration

Outils

eWizard

HTML

CSS

CRM tools

Description du poste

Our client, a leading global pharmaceutical organization, is seeking an experienced consultant to support high-priority digital enablement and transformation activities. The role focuses on the global rollout of digital content tools and CRM readiness to ensure market adoption through structured guidance and training. This hands-on delivery position requires the ability to navigate ambiguity and manage multiple activities within a time-sensitive global environment.

Responsibilities

• Support the preparation and global rollout of digital content-authoring tools across international markets.
• Develop comprehensive rollout communications, training materials, and onboarding content.
• Coordinate hypercare planning, issue tracking, and structured follow-up after rollout waves.
• Contribute to CRM readiness activities and the creation of market-support documentation.
• Identify and document recurring market needs, process gaps, and dependencies to improve operational efficiency.
• Develop reusable playbooks, templates, and process guidance to enhance scalability and market self-sufficiency.
• Translate operational findings into recommendations for improving the future field enablement operating model.

Requirements

• You have 3+ years of relevant professional experience in project management and digital delivery.
• You bring a sound technical understanding of digital content, CRM, or marketing technology environments.
• You possess the ability to communicate complex topics clearly to both technical and non-technical audiences.
• You’re structured, proactive, and solution-oriented with a collaborative way of working.
• You are fluent in English with excellent written and verbal communication skills.

Nice to Haves

• Experience in the pharmaceutical industry or working within a global organization.
• Previous experience with eWizard, HTML, CSS, or CRM-related enablement.
• Exposure to product owner responsibilities or change management for digital tool adoption.