European Retail Training Lead – Coaching & CRM

Samsonite International S.A; Oost-Vlaanderen; Hybride; EUR 40 000 - 55 000; Plein temps

Résumé du poste

Samsonite International S.A in Oudenaarde, Belgium is seeking a dynamic Training Manager Europe to elevate the performance of retail teams. You will facilitate training sessions focusing on brand culture, product knowledge, and customer experience, alongside coaching in the field.

The ideal candidate will demonstrate creativity and strong organizational skills, with responsibilities including developing online training content and collaborating cross-functionally. A commitment to tracking training effectiveness and driving commercial results is key.

Qualifications

• Experience in delivering training sessions.
• Ability to coach and motivate teams in-store.
• Strong understanding of customer experience principles.

Responsabilités

• Facilitate engaging online and in-store training sessions.
• Assess store needs and provide immediate coaching.
• Collaborate with departments to create impactful training content.

Connaissances

Dynamic and creative approach

Coaching and mentoring

Strong communication skills

Organizational skills

Outils

CRM tool

Description du poste

Samsonite International S.A in Oudenaarde, Belgium is seeking a dynamic Training Manager Europe to elevate the performance of retail teams. You will facilitate training sessions focusing on brand culture, product knowledge, and customer experience, alongside coaching in the field.

The ideal candidate will demonstrate creativity and strong organizational skills, with responsibilities including developing online training content and collaborating cross-functionally. A commitment to tracking training effectiveness and driving commercial results is key.