Dutch-Speaking Cybersecurity Support Expert

Mercier Consultancy MD; Belgique; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Competitive monthly salary

13th and 14th salaries

Monthly performance bonus

Fully paid training in cybersecurity

Health insurance and comprehensive ben

Fully paid relocation package (flight,

Professional development within the IT

Job summary

Mercier Consultancy Group is seeking Dutch Speaking Cybersecurity Customer Experts in Athens, Greece. You will provide expert support to Dutch-speaking clients on cybersecurity software and data protection.

Responsibilities include resolving security inquiries, monitoring alerts, collaborating with international teams, logging incidents, and educating users on best practices. A valid EU passport is required, fluent Dutch is mandatory, and relocation is provided.

Qualifications

• Native or fluent Dutch (spoken and written)
• Excellent communication skills with the ability to explain complex technical solutions clearly
• Strong problem-solving mindset and professional integrity
• Ability to thrive in an international, fast-paced environment in Athens, Greece
• Demonstrable interest or prior experience in cybersecurity or technical support industry|note: ensure alignment with the HTML text

Responsibilities

• Provide expert support regarding complex cybersecurity software and data protection protocols
• Assist Dutch-speaking clients in resolving technical vulnerabilities and security-related inquiries
• Monitor and manage security alerts to ensure constant protection for our global user base
• Collaborate with international security teams to troubleshoot sophisticated digital threats
• Maintain detailed logs of security breaches and resolution processes to improve service quality
• Educate users on best practices for data safety, privacy, and proactive cybersecurity hygiene
• Ensure compliance with international digital security standards while delivering premium client service

Skills

Dutch language

Cybersecurity know‑how

Technical support

Communication skills

Problem solving

International environment

Job description

Mercier Consultancy Group is seeking Dutch Speaking Cybersecurity Customer Experts in Athens, Greece. You will provide expert support to Dutch-speaking clients on cybersecurity software and data protection.

Responsibilities include resolving security inquiries, monitoring alerts, collaborating with international teams, logging incidents, and educating users on best practices. A valid EU passport is required, fluent Dutch is mandatory, and relocation is provided.