Distribution & Fulfillment Quality Leader

BD; Oost-Vlaanderen; On-site; EUR 106,000 - 161,000; Full time

Job summary

Waters seeks a Distribution & Fulfillment Quality Leader to elevate global quality standards across our distribution and logistics network. You will guide QA strategy from manufacturing to final delivery, partnering with cross-functional teams to ensure regulatory adherence and continuous improvement.

This role sits at the intersection of Quality, Supply Chain, and Operations, leading initiatives with 3PLs and internal teams to enhance product integrity and risk management worldwide.

Qualifications

• Bachelor’s degree or equivalent in Quality, Engineering, Life Sciences, Supply Chain, Logistics, or a similar field.
• Extensive background in Quality, Compliance, Supply Chain Quality, or Distribution Quality in a regulated industry.
• Solid understanding of Quality Management Systems (QMS) and ISO 13485/ISO 9001.
• Experience leading QA for distribution operations, warehouse functions, and third-party logistics providers.
• Knowledge of Good Storage and Distribution Practices (GSDP) and risk management methods.
• Proven ability to direct audits, investigations, CAPAs, and sustained improvements.
• Strong collaboration, communication, and project leadership in global cross-functional settings.
• Proactive, analytical, solutions-focused with a drive for quality excellence.

Responsibilities

• Direct quality control for international distribution and fulfillment activities ensuring product integrity and regulatory adherence.
• Develop, implement, and improve QMS processes for distribution centers and logistics networks.
• Establish and manage Quality Agreements with 3PLs, distributors, and external partners.
• Ensure compliance with GSDP, including cold chain management and warehousing controls.
• Lead investigations for deviations, damages, shipping errors, complaints, and CAPAs.
• Support audits and maintain relevant quality certifications (ISO 13485, ISO 9001).
• Drive strategic quality improvements with global collaborators to boost efficiency and compliance.
• Develop quality metrics and reporting; support licensing requirements and training initiatives.

Skills

Quality leadership

Regulatory compliance

Quality systems

Cross-functional collaboration

Audits & CAPAs

Project leadership

Education

Bachelor’s degree in Quality/Engineering/Life Sciences/Supply Chain/Logistics

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

About the Role

At Waters, quality drives everything we do. We are seeking a Distribution & Fulfillment Quality Leader to join our team and raise global quality standards. This position allows you to offer strategic quality guidance throughout our wide global distribution and logistics network. You will ensure product integrity from manufacturing to final delivery!

This opportunity exists at the important convergence of Quality, Supply Chain, and Operations. You’ll be responsible for establishing and maintaining reliable quality systems that serve our distribution centers, third-party logistics collaborators, and fulfillment operations worldwide. Your efforts will be vital in promoting regulatory adherence, risk control, and continuous enhancement activities, alongside supporting the growth and optimization of our international supply chain structure.

This is an outstanding opportunity for an experienced quality professional to influence global operations significantly. The position requires leading central initiatives and partnering with cross-functional teams to improve quality performance throughout a complex international supply chain. Your leadership will be critical in encouraging conformity, risk management, and ongoing improvement projects while aiding the growth and optimization of our global distribution network.

Main Responsibilities will include

• Directing quality control for international distribution and fulfillment activities, maintaining product integrity, regulatory adherence, and operational excellence throughout the supply chain.
• Developing, implementing, and continuously improving Quality Management System (QMS) processes to support distribution centers, fulfillment operations, and logistics networks.
• Establishing and managing Quality Agreements with Third-Party Logistics (3PL) providers, distributors, and external partners.
• Ensuring compliance with Good Storage and Distribution Practices (GSDP), including cold chain management, transportation monitoring, and warehousing controls.
• Leading investigations and approvals for deviations, product damage events, shipping errors, complaints, CAPAs, and other quality events.
• Supporting internal, external, and regulatory audits, and sustaining relevant quality certifications, including ISO 13485 and ISO 9001 where applicable.
• Driving strategic quality improvement initiatives and partnering with global collaborators to improve operational efficiency and compliance.
• Developing quality metrics and reporting, supporting distribution licensing requirements, and building organizational capability through training and development initiatives.

About You

• Bachelor’s degree or equivalent experience in Quality, Engineering, Life Sciences, Supply Chain, Logistics, or a similar field.
• Extensive background in Quality, Compliance, Supply Chain Quality, or Distribution Quality in a regulated industry.
• Solid understanding of Quality Management Systems (QMS) and established quality standards, including ISO 13485 and ISO 9001.
• Experience leading quality assurance for distribution operations, warehouse functions, and third-party logistics providers.
• Knowledge of Good Storage and Distribution Practices (GSDP), transportation quality systems, and risk management methods.
• Verified ability in directing audits, investigations, CAPAs, and sustained improvement efforts.
• Strong collaborator management, communication, and project leadership skills within global, cross-functional environments.
• A proactive, analytical, and solutions-focused approach, with a passion for driving quality excellence and business performance.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

BEL Erembodegem - Dorp 86

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under “Our Commitment to You”.

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role’s specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

€105,800.00 - €161,375.00 EUR Annual