Director, Technical Account Management (Cybersecurity)

Jobgether; Belgique; Sur place; EUR 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Bonus program

Stock options

Health coverage

Remote-friendly environment

Unlimited vacation

Work-life balance

Team events

Career development

Global cybersecurity exposure

Threat intel exposure

Résumé du poste

Jobgether is partnering with a leading cybersecurity SaaS organization to recruit a Director, Technical Account Management based in Belgium. You will head a team of TAMs, serve as trusted advisors, and drive security outcomes for global customers.

The role blends people leadership with deep cybersecurity expertise, threat intelligence, and customer value realization. You will build repeatable processes, enablement programs, and metrics to strengthen customer retention and outcomes.

Qualifications

• 12+ years of experience in client-facing cybersecurity consulting or TAM roles.
• Background as SOC analyst, threat researcher, or cybersecurity consultant.
• Proven leadership of technical teams in B2B SaaS.
• Strong knowledge of cybersecurity, threat intelligence, identity threats, and modern security operations.
• Experience implementing SaaS solutions and integrating technology into security workflows.
• Experience with APIs and webhooks.
• Basic Python development skills.
• Excellent problem-solving and communication skills.
• Strong cross-functional collaboration and stakeholder management.
• Willingness to travel for customer visits and events.

Responsabilités

• Lead, develop, and scale a high-performing TAM team.
• Hire, onboard, coach, and plan resourcing for the TAM team.
• Improve TAM processes and workflows with automation and playbooks.
• Provide advanced technical guidance on cybersecurity and threat intel.
• Operationalize threat intelligence within customer security workflows.
• Develop customer playbooks and enablement materials.
• Partner with CS, Product, Engineering to address needs and requests.
• Establish escalation processes and dashboards to measure impact.
• Support customer visits and industry events.

Connaissances

Threat intelligence

SOC analyst / threat researcher

Leadership & team development

APIs & integrations

Python basics

Communication skills

Cross-functional collaboration

Strategic thinking

Problem solving

Time management

Customer-focused

Outils

APIs

Webhooks

Description du poste

Jobgether is partnering with a leading cybersecurity SaaS organization to recruit a Director, Technical Account Management based in Belgium. You will head a team of TAMs, serve as trusted advisors, and drive security outcomes for global customers.

The role blends people leadership with deep cybersecurity expertise, threat intelligence, and customer value realization. You will build repeatable processes, enablement programs, and metrics to strengthen customer retention and outcomes.