Digital Change Demand & Capability Lead

UCB; Anderlecht; Hybride; EUR 80 000 - 120 000; Plein temps

Résumé du poste

UCB in Brussels is seeking a Digital Change Demand & Capability Lead who is strategic, collaborative and results-driven to join our Digital Technology team at the Brussels HQ. You will shape how digital change is delivered, evaluate and prioritise change management demand across a broad portfolio, and build internal capabilities with learning programs and coaching.

The role blends digital transformation experience, change leadership and stakeholder engagement in a visible position, with a

Qualifications

• Bachelor's or Master’s degree in information technology or any relevant field.
• At least 8 years of experience leading change management activities within large-scale digital transformation programs
• Certification in a recognized change management methodology and practical experience applying it in complex environments
• Experience with information technology service management processes, agile ways of working, and digital technology delivery environments
• Strong stakeholder management, communication, facilitation, and influencing skills across all organizational levels
• Experience building capabilities, developing talent, or establishing change management practices within an organization
• Strong analytical mindset with experience using data and insights to support prioritization, resource planning, and continuous improvement

Responsabilités

• Lead intake, assessment, prioritization, and resource planning of change management requests across a large portfolio of digital initiatives
• Partner with project and business leaders to assess change impacts, adoption risks, organizational readiness, and support requirements
• Develop and maintain change management methodologies, tools, standards, and guidance to ensure consistency across transformation initiatives
• Build internal change management capabilities through learning programs, onboarding, coaching, and capability development initiatives
• Monitor demand, resource allocation, adoption metrics, and portfolio performance to support effective decision-making and governance
• Identify opportunities to improve efficiency through analytics, automation, and digital tools that enhance change management practices
• Foster strong relationships with stakeholders and external partners to ensure successful delivery of digital transformation programs

Connaissances

Change management

Stakeholder management

Communication

Analytical mindset

Leadership

Formation

Bachelor's/Master's in IT or relevant field

Outils

ITSM processes

Agile

Change management methodologies

Description du poste

We are looking for a Digital Change Demand & Capability Lead who is strategic, collaborative and results-driven to join us in our Digital Technology team, based in our HQ office in Brussels, Belgium.

About The Role

As our Senior Digital Change & Transformation Lead, you will play a key role in shaping how digital change is delivered across the organization. You will help evaluate and prioritize change management demand across a broad portfolio of digital initiatives, ensuring projects receive the right level of support, expertise, and resources.

You will also help strengthen change management capabilities across the company by developing methodologies, building internal expertise, and driving consistent adoption practices. This is a unique opportunity to combine digital transformation experience, change leadership, operational excellence, and stakeholder engagement in a highly visible role.

Who You'll Work With

You will be working in a team dedicated to enabling successful digital transformation across the business. You will partner closely with digital technology leaders, project teams, communications specialists, talent professionals, and external partners to ensure employees are ready to embrace change and realize the value of new technologies.

You will collaborate with stakeholders across multiple functions and geographies, helping create a scalable and sustainable approach to digital change while contributing to the evolution of our transformation practices.

What You'll Do

• Lead the intake, assessment, prioritization, and resource planning of change management requests across a large portfolio of digital initiatives
• Partner with project and business leaders to assess change impacts, adoption risks, organizational readiness, and support requirements
• Develop and maintain change management methodologies, tools, standards, and guidance to ensure consistency across transformation initiatives
• Build internal change management capabilities through learning programs, onboarding, coaching, and capability development initiatives
• Monitor demand, resource allocation, adoption metrics, and portfolio performance to support effective decision-making and governance
• Identify opportunities to improve efficiency through analytics, automation, and digital tools that enhance change management practices
• Foster strong relationships with stakeholders and external partners to ensure successful delivery of digital transformation programs

Interested? For this role we're looking for the following education, experience and skills

• Bachelor's or Master's degree in information technology or any relevant field
• At least 8 years of experience leading change management activities within large-scale digital transformation programs
• Certification in a recognized change management methodology and practical experience applying it in complex environments
• Experience with information technology service management processes, agile ways of working, and digital technology delivery environments
• Strong stakeholder management, communication, facilitation, and influencing skills across all organizational levels
• Experience building capabilities, developing talent, or establishing change management practices within an organization
• Strong analytical mindset with experience using data and insights to support prioritization, resource planning, and continuous improvement

About Us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?

At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [e-mail]. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.