Digital Change & Transformation Leader

UCB; Anderlecht; Hybride; EUR 80 000 - 120 000; Plein temps

Résumé du poste

UCB in Brussels is seeking a Digital Change Demand & Capability Lead who is strategic, collaborative and results-driven to join our Digital Technology team at the Brussels HQ. You will shape how digital change is delivered, evaluate and prioritise change management demand across a broad portfolio, and build internal capabilities with learning programs and coaching.

The role blends digital transformation experience, change leadership and stakeholder engagement in a visible position, with a

Qualifications

• Bachelor's or Master’s degree in information technology or any relevant field.
• At least 8 years of experience leading change management activities within large-scale digital transformation programs
• Certification in a recognized change management methodology and practical experience applying it in complex environments
• Experience with information technology service management processes, agile ways of working, and digital technology delivery environments
• Strong stakeholder management, communication, facilitation, and influencing skills across all organizational levels
• Experience building capabilities, developing talent, or establishing change management practices within an organization
• Strong analytical mindset with experience using data and insights to support prioritization, resource planning, and continuous improvement

Responsabilités

• Lead intake, assessment, prioritization, and resource planning of change management requests across a large portfolio of digital initiatives
• Partner with project and business leaders to assess change impacts, adoption risks, organizational readiness, and support requirements
• Develop and maintain change management methodologies, tools, standards, and guidance to ensure consistency across transformation initiatives
• Build internal change management capabilities through learning programs, onboarding, coaching, and capability development initiatives
• Monitor demand, resource allocation, adoption metrics, and portfolio performance to support effective decision-making and governance
• Identify opportunities to improve efficiency through analytics, automation, and digital tools that enhance change management practices
• Foster strong relationships with stakeholders and external partners to ensure successful delivery of digital transformation programs

Connaissances

Change management

Stakeholder management

Communication

Analytical mindset

Leadership

Formation

Bachelor's/Master's in IT or relevant field

Outils

ITSM processes

Agile

Change management methodologies

Description du poste

UCB in Brussels is seeking a Digital Change Demand & Capability Lead who is strategic, collaborative and results-driven to join our Digital Technology team at the Brussels HQ. You will shape how digital change is delivered, evaluate and prioritise change management demand across a broad portfolio, and build internal capabilities with learning programs and coaching.

The role blends digital transformation experience, change leadership and stakeholder engagement in a visible position, with a