Delivery Ops Lead – Belgium Network & Analytics

Just Eat Takeaway.com; Forest; On-site; EUR 70,000 - 110,000; Full time

Job summary

Just Eat Takeaway.com in Belgium is seeking a Delivery Operations Manager to lead the delivery network, owning end-to-end performance and cost efficiency. You will influence senior stakeholders and drive experiments based on large data analyses, with support from central analytics to optimize outcomes.

You will manage budgets and oversee on-time delivery, courier acceptance, and service levels while coordinating with cross-functional teams across Belgium, including crisis management when needed.

Qualifications

• Bachelor's Degree or equivalent work experience in quantitative fields such as Business, Engineering, Operations, Technology, Statistics.
• 3+ years experience with data and analysis tools.

Responsibilities

• End to end accountability for network outcomes such as on-time delivery, delivery times, undelivered orders, courier rejections.
• Budget accountability and responsible for identifying and executing delivery network costs optimisation efforts.
• Implementation and administration of the desired configurations on an on-going basis (with support from central teams).
• Propose and support network experiments with central analytic and optimisation teams.
• Crisis management support as needed to support business continuity.

Skills

Data analysis

Stakeholder management

Operations management

Budget management

Education

Bachelor's degree or equivalent in quantitative field

Tools

Data analytics tools

Job description

Just Eat Takeaway.com in Belgium is seeking a Delivery Operations Manager to lead the delivery network, owning end-to-end performance and cost efficiency. You will influence senior stakeholders and drive experiments based on large data analyses, with support from central analytics to optimize outcomes.

You will manage budgets and oversee on-time delivery, courier acceptance, and service levels while coordinating with cross-functional teams across Belgium, including crisis management when needed.