Delivery Operations Analytics Lead

Just Eat Holding; Belgium; On-site; EUR 42,000 - 64,000; Full time

Job summary

Just Eat Holding is seeking a Data Analyst to support the development of a world-class delivery experience. You will quickly grasp complex concepts, uncover facts from detailed data, and identify root causes of performance issues.

You’ll combine internal and external data sources to derive insights and drive operational improvement. You will work with a team of professionals across different skill sets, focusing on data-driven decisions, reporting, and cross-functional initiatives to optimize

Qualifications

• Minimum 3+ years in an analytical, data-driven role.
• Experience with analytics tools (SQL, Tableau/Looker, Airflow is a plus).
• Strong reporting, data gathering and presentation skills.

Responsibilities

• Lead analytical initiatives to enhance delivery operations and customer experience.
• Proactively conduct data analyses to enable deeper operational insights.
• Support optimisation of business processes to improve delivery experience and efficiency.
• Collaborate with stakeholders across strategic accounts, customer care, BI and delivery partners.
• Understand delivery metrics in depth and communicate them consistently to teams.
• Investigate problem orders to identify root causes and trends.

Skills

Analytical thinking

Attention to detail

Communication

Organisational skills

Tools

SQL

Tableau

Looker

Airflow

Google BigQuery

Google Sheets

GitHub

Job description

Just Eat Holding is seeking a Data Analyst to support the development of a world-class delivery experience. You will quickly grasp complex concepts, uncover facts from detailed data, and identify root causes of performance issues.

You’ll combine internal and external data sources to derive insights and drive operational improvement. You will work with a team of professionals across different skill sets, focusing on data-driven decisions, reporting, and cross-functional initiatives to optimize