Customer Service Medewerker

CLdN; Zeebrugge; Remote; EUR 33,000 - 51,000; Full time

Benefits offered by this job

Salary & benefits package commensurate

Office in Zeebrugge with occasional Wf

Occasional option to work from home

Job summary

CLdN CARGO is seeking motivated colleagues to join the Customer Service team in Zeebrugge to process and follow up trucking orders. The role involves creating transport orders, tracking transit times, costs and deadlines, and ensuring smooth cargo planning.

You should be fluent in English and Dutch, have transport/logistics experience, and be flexible to work shifts between 07:30 and 18:00 from Monday to Friday. The position offers a salary and benefits package, with some home-work options.

Qualifications

• Fluent in English and Dutch.
• First experience in customs is a plus.
• First experience in the logistic / transport sector.
• Good knowledge of the Office packages.
• Customer oriented and stress resistant.
• You are a real team player with a strong emphasis on accuracy, reliability and flexibility.
• You can think and act in a solution-oriented way.
• Flexible and ready to work in shifts between 07:30 and 18:00 (Monday to Friday).
• You meet the requirements to obtain a legally mandatory positive security clearance for critical functions in the port.

Responsibilities

• Creation of the transport orders: make sure transit time and the delivery dates are met;
• Follow up of orders, costs, deadlines and keep clients updated on a constant basis;
• Ensure a smooth planification of the cargo;
• Propose solutions and react proactively;
• Handle for problems that may occur.

Skills

English fluency

Dutch fluency

Team player

Customer orientation

Stress resilience

Tools

Office packages

Job description

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European competitors. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.

Are you looking for the next step in your career in a growing logistics company?

In order to ensure our ambitious expansion plan, CLdN CARGO is looking for motivated colleagues to support the team in our office in Zeebrugge. Within this dynamic function, you will be part of the Customer Service team who is responsible to process and follow up every trucking orders.

Your role

• Creation of the transport orders: make sure transit time and the delivery dates are met;
• Follow up of orders, costs, deadlines and keep clients updated on a constant basis;
• Ensure a smooth planification of the cargo;
• Propose solutions and react proactively;
• Handle for problems that may occur;

Your profile

• You are fluent in English and Dutch;
• A first experience in customs is a plus;
• You have a first experience in the logistic / transport sector;
• You have a good knowledge of the Office packages;
• You are customer oriented and stress resistant;
• You are a real team player with a strong emphasis on accuracy, reliability and flexibility;
• You can think and act in a solution-oriented way.
• You are flexible and ready to work in shifts between 07:30 and 18:00 (Monday to Friday).
• You meet the requirements to obtain a legally mandatory positive security clearance for critical functions in the port.

Our offer

• A stimulating working environment with positive and committed co-workers;
• A can-do attitude working environment and quick decision making;
• An attractive salary & benefits package commensurate with your education and experience; The salary range for this position is €2966,08 - €4525,83, depending on relevant experience.
• A workplace in our office in Zeebrugge with occasional option to work from home.