Customer Quality Lead: Drive Defect-Free Production

Wolfson Recruitment; West-Vlaanderen; On-site; EUR 63,000 - 77,000; Full time

Benefits offered by this job

32 vacation days

Meal vouchers €5.70

Flexible start times

Clear vacation planning

Technical production environment

Impactful quality improvements

Job summary

Wolfson Recruitment is seeking a Customer Quality Coordinator for an established industrial company in West Flanders. You will act as the bridge between customers, quality, and internal departments to ensure issues are not only resolved but prevented through structured actions.

You will operate in a technical production environment with a focus on quality, continuous improvement, and teamwork. You will lead investigations, develop 8D reports, and drive preventive measures while collaborating

Qualifications

• Requires a technical background via education or relevant experience.
• Experience with quality in an industrial production environment is preferred.
• Strong analytical and problem-solving abilities with a structured approach.

Responsibilities

• Analyze customer-reported quality issues and identify root causes.
• Lead in solving non-conformities and drive corrective/preventive actions.
• Collect and analyze quality data, translating into KPIs and Pareto analyses.
• Prepare 8D reports and maintain structured improvements.
• Support customer visits and act as key contact on quality topics.
• Draft procedures and work instructions to professionalize the quality function.

Skills

Quality

Data analysis

Root cause analysis

Problem solving

Customer liaison

Education

Technical background or relevant experience

Job description

Wolfson Recruitment is seeking a Customer Quality Coordinator for an established industrial company in West Flanders. You will act as the bridge between customers, quality, and internal departments to ensure issues are not only resolved but prevented through structured actions.

You will operate in a technical production environment with a focus on quality, continuous improvement, and teamwork. You will lead investigations, develop 8D reports, and drive preventive measures while collaborating