Customer Care Intern - Paid Internship

Nodalview; Brussel Hoofdstad; Hybride; EUR 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Career Kickstart

Real Impact

Learning & Mentorship

Team & Culture

Hybrid Brussels Office

Sport & Wellness

Résumé du poste

Nodalview, headquartered in Brussels, seeks an enthusiastic Customer Care & Logistics Intern to join our international team and engage with customers in a fast-paced SaaS environment.

You will support customer interactions, assist with logistics, and contribute to building a standout customer experience while collaborating across departments. This internship is ideal for a motivated student seeking hands-on growth and real impact.

Qualifications

• Bachelor level and above (End of study internship, Gap year internship).
• French is your primary language, and you have a good command of English.
• Efficiency is your second nature, and you are not afraid to pick up your phone.
• You can communicate well with others and have strong organizational skills.
• You have an analytical mindset and can juggle multiple tasks.
• You take initiative and are a fast learner.

Responsabilités

• Advise and guide our customers through the use of Nodalview by replying to our customers' multiple requests.
• Transfer customer feedbacks to the product team to add improvements and new feature requests.
• Arrange the shipping of our customers' orders and follow up on material warranties.
• Collaborate with the sales team to answer shipping inquiries and drive solutions.
• Participate in building the Nodalview customer experience strategy.
• Immerse yourself in the core of a SaaS company and communicate with every department.

Connaissances

Bachelor level

French language

English communication

Organizational skills

Analytical mindset

Initiative

Empathy

Formation

Bachelor level or above

Description du poste

The way people buy property has changed. Buyers scroll, compare, and decide in seconds, mostly from their phones. To win listings and close deals, real estate professionals now need a new visual standard. That's where Nodalview comes in. Our AI-powered platform helps them create standout listings: high-quality visuals, immersive content, and smart insights that attract more buyers, generate more leads, and close deals faster. It's working, and it's fueling a fast phase of growth. In the past 12 months, we've completed three strategic acquisitions, broadening our product and strengthening our position as a leading PropTech player.

Today, 22,000+ real estate professionals across 30 countries use Nodalview to market properties and grow their business. Behind them is an international team of 50+ people working from our offices in Brussels (HQ), Paris, and London, backed by investors from Belgium, the UK, and Spain.

And that team works differently: AI isn't just in our product, it's how we work. We put the latest AI tools in everyone's hands, encourage people to experiment, and move faster because of it. If you want to work at the frontier of what's possible, you'll feel at home here.

If you're looking for a place to grow, take real ownership, and help build the future of PropTech, we'd love to meet you.

We're seeking an enthusiastic intern to join our Customer Success department at Nodalview! As a Customer Care & LogisticsIntern, you'll work directly with our international team, engaging with customers and providing assistance in a fast-paced, entrepreneurial environment. If you're an adaptive self-starter with strong communication and empathy, we welcome you to join our team!

Curious to see what your day-to-day will look like?

• Advise and guide our customers through the use of Nodalview by replying to our customers' multiple requests.You'll have the opportunity to handle product-related issues, commercial requests, financial questions,...
• Transfer customer feedbacks to the product team to add improvements and new feature requests to our solution that would delight our customers even more!
• Arrange the shipping of our customers' orders and follow up on material warranties
• Collaborate with the sales team to answer shipping inquiries and drive solutions
• Participate in building theNodalview customer experience strategy.
• Immerse yourself in the core of a SaaS company and communicate with every department.

Who are we looking for?

• Bachelor level and above (End of study internship, Gap year internship)
• French is your primary language (as you will mainly contact French customers) and you have a good command of English (most of our internal communications are in English).
• Efficiency is your second nature, and you are not afraid to pick up your phone
• You can communicate well with others
• You have strong organizational skills and an analytical mindset allowing you to juggle multiple tasks at once.
• You take initiative and you’re a fast learner.
• You have an acquaintance with tech and would like to understand more about how a SaaS company operates from the core.
• You have to do an internship of a minimum of 4 months.
• You genuinely care about helping others with empathy
• You have a valid EU work permit
• You are currently enrolled in school and can provide an internship agreement
• And above all, you are hungry for growth and are willing to learn
• Start date: December 2026/January 2027

Want to know if you’d feel at home at Nodalview? Check out our values:

• Be passionate - We love what we do
• Keep it simple - We focus on the essence and continuously improve
• Go for excellence - We set the bar high and aim to be industry leaders
• Deliver awesomeness - Putting a smile on our customers' faces is what keeps us going
• Win together - We trust each other, care for each other and we work together, always

What we offer

Career Kickstart - More than an internship: an opportunity to gain hands-on experience in a fast-growing, AI-driven scale-up and accelerate your professional development from day one.

Real Impact - Join a rapidly growing SaaS company where your ideas matter, your work is valued, and you'll contribute to meaningful projects with concrete business impact.

Learning & Mentorship - Benefit from continuous guidance and support throughout your internship, helping you develop new skills, build confidence, and grow professionally.

Team & Culture - Work alongside a talented, international, and open-minded team that loves collaborating, sharing knowledge, and celebrating successes together.

Workplace & Flexibility - Enjoy hybrid working, combining homeworking with time spent in our brand-new Brussels office, complete with an amazing rooftop terrace, fresh fruits, and a vibrant atmosphere.

Sport & Wellness - Multiple benefits to support your energy, well-being, and work-life balance.

Company Life - Regular team buildings, company-wide events, our famous Thursdates, and plenty of opportunities to connect with colleagues and be part of the adventure.

Whoever you may be: regardless of age, ethnic origin, sexual orientation, gender, religion, disability, background, or identity, we’d love to hear from you. If you need any adjustments during the interview process, let us know and we’ll accommodate.

Have a Question ?

Feel free to e-mail us on [e-mail] if you have any question or remark.

Please bear in mind that for most of our open positions, we are receiving a lot of applications. Because of this, we unfortunately can’t always provide you with individual feedback concerning your application. If you’d like more feedback on your application, feel free to contact us.