CSU Brussels (SB)_Network Operations Analyst (Deadline 20.11.2026)

McBride International; Brussel Hoofdstad; On-site; EUR 60,000 - 90,000; Full time

Job summary

McBride International is seeking an experienced Network Operations Analyst to deliver first- and second-line support for enterprise network infrastructure, including routing, switching, and authentication services. The role includes monitoring, troubleshooting, and coordinating security controls in line with established standards.

You will support Cisco ISE administration, perform routine maintenance, and contribute to infrastructure projects, documentation, and compliance activities, in a

Qualifications

• Bachelor degree plus 4 years post-related experience required.
• Strong knowledge of campus (SD-Access) and data center networks (ACI).
• Experience with DNS/DHCP/IPAM and IP address management.
• Proficient with Cisco ISE, network monitoring tools, and firewall systems.
• ITIL Service Operations certification desirable.
• Experience in international environments with military and civilian elements.

Responsibilities

• Provide first- and second-line support for enterprise network infrastructure, diagnosing and resolving incidents.
• Install, configure, maintain, and troubleshoot routing, switching, authentication, and related network technologies.
• Monitor network performance and implement corrective actions to maintain availability.
• Support Cisco Identity Services Engine administration for client provisioning and changes.
• Perform routine maintenance, backups, and health checks.
• Participate in network infrastructure projects from staging to deployment and testing.
• Contribute to security assessments, compliance, and validation activities.
• Maintain SOPs, documentation, and configuration records for continuity.
• Collaborate with internal teams and external service providers to coordinate activities.
• Work independently with limited supervision while contributing to a team environment.

Job description

CSU Brussels (SB)_Network Operations Analyst (Deadline 20.11.2026)

McBride International is a European-based management consulting, IT, and Command, Control, Communication, Computers, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) firm. We provide professional services focusing on strategy development and execution, IT transformation, business process improvement, program management, research and development, risk management, financial management, and training. Our dedicated team of project managers, consultants, and trainers play a critical role in supporting client engagements from inception to completion. We partner with clients by providing qualified and experienced resources that possess the relevant skills, knowledge, and expertise needed to develop and execute solutions in support of their mission and business goals.

Job Description

• Delivering first- and second-line operational support for network services.
• Monitoring, maintaining, troubleshooting, and optimizing network infrastructure.
• Supporting infrastructure deployment, asset replacement, and technology refresh projects.
• Implementing network configurations, upgrades, and security controls in accordance with established standards.
• Maintaining technical documentation, operational procedures, and configuration records.
• Supporting security compliance activities, infrastructure validation, and acceptance testing.
• Collaborating with internal stakeholders, service providers, and project teams to ensure effective service delivery.
• Providing operational support outside normal business hours when required.
• Reliably and timely resolution of network incidents and service requests.
• Stable, secure, and well-maintained network infrastructure supporting business operations.
• Successful staging, testing, deployment, and commissioning of network equipment for infrastructure projects.
• Accurate and current technical documentation, operational procedures, and configuration backups.
• Effective support for security assessments, infrastructure validation, and compliance activities.
• Recommendations that improve network performance, resilience, operational efficiency, and service quality.
• Regular reporting on operational activities, project progress, risks, and issues

Duties and role:

• Provide first- and second-line support for enterprise network infrastructure, diagnosing and resolving incidents in a timely and systematic manner.
• Install, configure, replace, maintain, and troubleshoot routing, switching, authentication, and related network technologies.
• Monitor network performance, identify emerging issues, and implement corrective or preventive actions to maintain service availability.
• Support Cisco Identity Services Engine (ISE) administration to facilitate client provisioning, moves, additions, and changes.
• Perform routine operational maintenance, including configuration management, backups, and system health verification.
• Support network infrastructure projects through equipment preparation, staging, testing, deployment, migration, and acceptance activities.
• Assist in security assessments, infrastructure validation, and implementation of mandatory security controls.
• Maintain Standard Operating Procedures (SOPs), technical documentation, and configuration records to support operational continuity.
• Identify opportunities for process, performance, and infrastructure improvements, and recommend practical solutions.
• Liaise effectively with internal teams, NCIA Service Lines, and external service providers to coordinate operational and project activities.
• Work independently with limited supervision while contributing effectively within a collaborative technical environment.
• Participate in operational planning, status meetings, and technical reviews, providing clear updates on assigned activities.
• Perform additional duties, including planned out-of-hours support, as required to maintain service continuity

Requirements

• Possesses a bachelor degree with 4 years post-related experience;
• Hold a valid Cisco Certified Network Professional certification;
• At least four years support experience with Campus (SD-Access) and Datacentre network systems (ACI);
• At least two years support experience with DNS, DHCP and IP address Management systems(IPAM);
• At least two years experience with Cisco ISE;
• At least two years experience with network monitoring system such as Cisco Prime, Cisco CCC, Zabbix; Cisco NDFC;
• At least two years experience with support and implementation of Wireless network systems;
• Experience with support of multi-tenancy network environments and multicast network technologies;
• Support experience and knowledge of Firewall systems;
• Experience with the support and implementation of Network Load Balancing techniques.
• Support experience with VMWare virtual network systems;
• Support experience with Infoblox;
• Working experience with Splunk;
• Working knowledge of PKI certificates and systems;
• ITIL certified in Service Operations;
• Prior experience of working in an international environment comprising of both military and civilian elements