CSU Brussels (SB)_Network Operations Analyst

Brevco Services; Brussel Hoofdstad; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

NCIA Brussels (SB) is seeking a Network Operations Analyst to provide first- and second-line support for enterprise network infrastructure in a Brussels-based role. You will monitor, troubleshoot, and optimize Campus and Datacentre networks, implement security controls, and collaborate with internal teams and service providers to ensure service quality.

The role requires CCNP and 4+ years in similar environments, with experience in SD-Access, ACI, ISE, DNS/DHCP/IPAM, and network monitoring.

Qualifications

• Bachelor's degree with 4+ years post-related experience.
• Hold a valid Cisco Certified Network Professional certification (CCNP).
• 4+ years support with Campus (SD-Access) and Datacentre networks (ACI).
• 2+ years DNS/DHCP/IPAM experience.
• 2+ years Cisco ISE experience.
• 2+ years network monitoring with Cisco Prime/CCC/Zabbix/NDFC.
• 2+ years Wireless network systems support.
• Experience with multi-tenancy networks and multicast technologies.
• Knowledge of Firewalls and Network Load Balancing techniques.

Responsibilities

• Provide first- and second-line operational support for network services.
• Monitor, troubleshoot, and optimize network infrastructure.
• Support deployment, replacements, and refresh projects.
• Implement network configurations and security controls per standards.
• Maintain technical docs, SOPs, and configurations.
• Support security compliance activities and infrastructure validation.
• Collaborate with stakeholders, service providers, and project teams.
• Occasional out-of-hours support to maintain service continuity.
• Ensure timely resolution of network incidents and requests.
• Report on operations, project progress, risks and issues.

Skills

CCNP

SD-Access & ACI

DNS/DHCP/IPAM

Cisco ISE

Monitoring: Prime/CCC/Zabbix/NDFC

Wireless networks

Multi-tenant networks

Firewalls

Load Balancing

ITIL

Education

Bachelor's degree

Tools

Infoblox

Splunk

PKI certificates

Job description

CSU Brussels (SB)_Network Operations Analyst

IT Services

Type

Contract

Country

Belgium

City

Brussels

Security

Needed

Company

NCIA

Essential Qualifications/Experience:

• Possesses a bachelor degree with 4 years post-related experience
• Hold a valid Cisco Certified Network Professional certification
• At least four years support experience with Campus (SD-Access) and Datacentre network systems (ACI)
• At least two years support experience with DNS, DHCP and IP address Management systems(IPAM)
• At least two years experience with Cisco ISE
• At least two years experience with network monitoring system such as Cisco Prime, Cisco CCC, Zabbix, Cisco NDFC
• At least two years experience with support and implementation of Wireless network systems
• Experience with support of multi-tenancy network environments and multicast network technologies
• Support experience and knowledge of Firewall systems
• Experience with the support and implementation of Network Load Balancing techniques

Desirable Qualifications/Experience:

• Support experience with VMWare virtual network systems
• Support experience with Infoblox
• Working experience with Splunk
• Working knowledge of PKI certificates and systems
• ITIL certified in Service Operations
• Prior experience of working in an international environment comprising of both military and civilian elements

DUTIES/ROLE:

• Delivering first- and second-line operational support for network services
• Monitoring, maintaining, troubleshooting, and optimizing network infrastructure
• Supporting infrastructure deployment, asset replacement, and technology refresh projects
• Implementing network configurations, upgrades, and security controls in accordance with established standards
• Maintaining technical documentation, operational procedures, and configuration records
• Supporting security compliance activities, infrastructure validation, and acceptance testing
• Collaborating with internal stakeholders, service providers, and project teams to ensure effective service delivery
• Providing operational support outside normal business hours when required
• Reliably and timely resolution of network incidents and service requests
• Stable, secure, and well-maintained network infrastructure supporting business operations
• Successful staging, testing, deployment, and commissioning of network equipment for infrastructure projects
• Accurate and current technical documentation, operational procedures, and configuration backups
• Effective support for security assessments, infrastructure validation, and compliance activities
• Recommendations that improve network performance, resilience, operational efficiency, and service quality
• Regular reporting on operational activities, project progress, risks, and issues
• Duties and role:
• Provide first- and second-line support for enterprise network infrastructure, diagnosing and resolving incidents in a timely and systematic manner
• Install, configure, replace, maintain, and troubleshoot routing, switching, authentication, and related network technologies. Monitor network performance, identify emerging issues, and implement corrective or preventive actions to maintain service availability
• Support Cisco Identity Services Engine (ISE) administration to facilitate client provisioning, moves, additions, and changes
• Perform routine operational maintenance, including configuration management, backups, and system health verification
• Support network infrastructure projects through equipment preparation, staging, testing, deployment, migration, and acceptance activities
• Assist in security assessments, infrastructure validation, and implementation of mandatory security controls
• Maintain Standard Operating Procedures (SOPs), technical documentation, and configuration records to support operational continuity
• Identify opportunities for process, performance, and infrastructure improvements, and recommend practical solutions
• Liaise effectively with internal teams, NCIA Service Lines, and external service providers to coordinate operational and project activities
• Work independently with limited supervision while contributing effectively within a collaborative technical environment
• Participate in operational planning, status meetings, and technical reviews, providing clear updates on assigned activities
• Perform additional duties, including planned out-of-hours support, as required to maintain service continuity

Job requirements

All the mandatory requirements have to be met in order to apply.

• Possesses a bachelor degree with 4 years post-related experience (Mandatory)
• Hold a valid Cisco Certified Network Professional certification (Mandatory)
• At least four years support experience with Campus (SD-Access) and Datacentre network systems (ACI) (Mandatory)
• At least two years support experience with DNS, DHCP and IP address Management systems(IPAM) (Mandatory)
• At least two years experience with Cisco ISE (Mandatory)
• At least two years experience with network monitoring system such as Cisco Prime, Cisco CCC, Zabbix, Cisco NDFC (Mandatory)
• At least two years experience with support and implementation of Wireless network systems (Mandatory)
• Experience with support of multi-tenancy network environments and multicast network technologies (Mandatory)
• Support experience and knowledge of Firewall systems (Mandatory)
• Experience with the support and implementation of Network Load Balancing techniques (Mandatory)
• Support experience with Infoblox (Nice to have)
• Working experience with Splunk (Nice to have)
• Working knowledge of PKI certificates and systems (Nice to have)
• ITIL certified in Service Operations (Nice to have)
• Prior experience of working in an international environment comprising of both military and civilian elements (Nice to have)

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