Job Description
Deadline Date: Thursday 19 November 2026
Requirement: Network Operations Analyst
Location: Brussels, BELGIUM
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 72 EUR
Total Scope of the request (hours): 418
Required Start Date: 18 December 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties & Role
The scope of work includes:
- Delivering first- and second-line operational support for network services.
- Monitoring, maintaining, troubleshooting, and optimizing network infrastructure.
- Supporting infrastructure deployment, asset replacement, and technology refresh projects.
- Implementing network configurations, upgrades, and security controls in accordance with established standards.
- Maintaining technical documentation, operational procedures, and configuration records.
- Supporting security compliance activities, infrastructure validation, and acceptance testing.
- Collaborating with internal stakeholders, service providers, and project teams to ensure effective service delivery.
- Providing operational support outside normal business hours when required.
Duties And Role
- Provide first- and second-line support for enterprise network infrastructure, diagnosing and resolving incidents in a timely and systematic manner.
- Install, configure, replace, maintain, and troubleshoot routing, switching, authentication, and related network technologies.
- Monitor network performance, identify emerging issues, and implement corrective or preventive actions to maintain service availability.
- Support Cisco Identity Services Engine (ISE) administration to facilitate client provisioning, moves, additions, and changes.
- Perform routine operational maintenance, including configuration management, backups, and system health verification.
- Support network infrastructure projects through equipment preparation, staging, testing, deployment, migration, and acceptance activities.
- Assist in security assessments, infrastructure validation, and implementation of mandatory security controls.
- Maintain Standard Operating Procedures (SOPs), technical documentation, and configuration records to support operational continuity.
- Identify opportunities for process, performance, and infrastructure improvements, and recommend practical solutions.
- Liaise effectively with internal teams, NCIA Service Lines, and external service providers to coordinate operational and project activities.
- Work independently with limited supervision while contributing effectively within a collaborative technical environment.
- Participate in operational planning, status meetings, and technical reviews, providing clear updates on assigned activities.
- Perform additional duties, including planned out-of-hours support, as required to maintain service continuity.
RequirementsSkills, Knowledge & Experience
- The candidate must have a currently active NATO SECRET security clearance
- Possesses a bachelor degree with 4 years post-related experience;
- Hold a valid Cisco Certified Network Professional certification;
- At least four years support experience with Campus (SD-Access) and Datacentre network systems (ACI);
- At least two years support experience with DNS, DHCP and IP address Management systems (IPAM);
- At least two years experience with Cisco ISE;
- At least two years experience with network monitoring system such as Cisco Prime, Cisco CCC, Zabbix; Cisco NDFC;
- At least two years experience with support and implementation of Wireless network systems;
- Experience with support of multi-tenancy network environments and multicast network technologies;
- Support experience and knowledge of Firewall systems;
- Experience with the support and implementation of Network Load Balancing techniques.
Qualifications
Mandatory Requirements
Active NATO SECRET security clearance.
Nationality of a NATO member country.
Current Belgian work visa where applicable.
Bachelor's degree with at least four years of post-related experience.
Valid Cisco Certified Network Professional (CCNP) certification.
Minimum four years of support experience with Campus SD-Access and Data Centre ACI network systems.
Minimum two years of experience supporting DNS, DHCP and IP Address Management (IPAM).
Minimum Two Years Of Hands-on Cisco ISE Experience
Minimum two years of experience with network monitoring systems, such as Cisco Prime, Cisco CCC, Zabbix or Cisco NDFC.
Minimum two years supporting and implementing wireless network systems.
Experience supporting multi-tenancy network environments and multicast technologies.
Firewall support knowledge and experience.
Experience supporting and implementing Network Load Balancing techniques.
Desirable Qualifications
- VMware virtual networking.
- Infoblox.
- Splunk.
- PKI certificates and systems.
- ITIL Service Operations certification.
- Experience in international environments comprising military and civilian personnel.
Candidates must clearly demonstrate their clearance, nationality, applicable work authorisation, CCNP certification and relevant technical experience on their CV.
Why Is This a Great Opportunity
This is an opportunity to support enterprise-scale network infrastructure within an international environment in Brussels. The successful candidate will work with advanced Cisco networking technologies, including SD-Access, ACI and Cisco ISE, while contributing to network operations, infrastructure improvements, security compliance and technology refresh activities. The role offers exposure to complex enterprise networking environments and collaboration with specialist technical teams.
Salary Type : Hourly
Salary Min : € 72
Salary Max : € 72
Currency Type : EUR