CRM Market Operator — Energy Market Operations

TiTANS België; Brussel Hoofdstad; Remote; EUR 55,000 - 90,000; Full time

Job summary

Elia Group in Belgium is seeking a CRM Market Operator to join the Market Energy & CRM Operations team. You will manage end-to-end CRM processes from prequalification to settlement and help ensure reliable market operations.

You will analyze technical and financial dossiers, produce reports, and support institutional stakeholders. This role offers growth in a dynamic energy market and a collaborative team environment.

Qualifications

• Master’s degree in Engineering, Economics, Business Admin, Finance, or related field.
• 2–5 years in operations, process management, or energy markets.
• Strong data skills; Excel; Python is a plus.
• Fluent in English and French or Dutch (basic other language).

Responsibilities

• Execute CRM operations from prequalification to settlement.
• Analyze CRM dossiers and translate findings into operational recommendations.
• Develop CRM domain expertise and share knowledge within the team.
• Produce KPI reports and monitor performance.
• Collaborate with Key Account Manager Adequacy and product architect.
• Ensure process compliance and timely delivery.

Skills

Data analysis

Problem solving

Attention to detail

English fluency

French or Dutch

Education

Master’s degree

Tools

Excel

Python

Outlook/Office

Job description

Elia Group in Belgium is seeking a CRM Market Operator to join the Market Energy & CRM Operations team. You will manage end-to-end CRM processes from prequalification to settlement and help ensure reliable market operations.

You will analyze technical and financial dossiers, produce reports, and support institutional stakeholders. This role offers growth in a dynamic energy market and a collaborative team environment.