CRM 365 CE Solution Developer

Avanade; Brussel Hoofdstad; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

Avanade Belgium is hiring a Solution Developer to design and implement Dynamics 365 Customer Engagement solutions that address our customers' business challenges, using C# and .NET to build custom plug-ins.

You will join a cross‑functional team across Sales, Marketing, Field Service and Customer Service, leveraging Power Platform, Copilot, PVA and related technologies to deliver integrated CRM solutions in an international context.

Qualifications

• Minimum 3 years of CRM experience with complex projects.
• Experience working in project mode.
• In-depth knowledge of Dynamics 365: configure, customize and develop CRM solutions.
• Strong software development skills to design, develop, test and deploy CRM solutions.
• Ability to analyze customer needs and propose innovative Dynamics 365 solutions.
• Fluency in English.

Responsabilités

• Analyze needs in functional specs to develop plugins in C# and .NET.
• Apply Scrum, Agile, and V-cycle methodologies in an international context.
• Support clients throughout projects using development skills.
• Assist Business Analysts in solution design.

Connaissances

CRM systems

Dynamics 365 knowledge

Software development

Agile methodologies

English communication

Outils

C#

.NET

Dynamics 365

Power Platform

Copilot

PVA

DCCP

Description du poste

Passionate about implementing CRM in the Dynamics 365 ecosystem? Join our team as a Solution Developer and participate in the creation and implementation of innovative Dynamics 365 Customer Engagement solutions to address our customers' business challenges.

The CE team carries out projects relate to the Microsoft Dynamics 356 Customer Engagement solution focused on Sales, Marketing, Field Service and Customer Service. Of course, the Power Platform is an integral part of our expertise and so are Copilot, PVA and DCCP.

You will be part of a fun and dedicated team made up of enthusiastic, motivated, and supportive colleagues. The team is cross-skilled, including functional profiles, delivery leads and presales consultants in addition to our technical colleagues.

Key Responsibilities:

• Analyze the needs expressed in functional specification documents to develop plug-ins in C# and .NET languages.
• Mastery of project methodologies (Scrum, Agile, V-cycle) and ability to put them into practice in an international context.
• Support clients throughout the project using development skills and mastered technologies.
• Support our Business Analysts for the design of the solution·

Job Qualifications:

• Minimum 3 years of experience in the field, demonstrating an in-depth understanding of CRM systems and an ability to work on complex projects.
• Practical experience of working in project mode is necessary.
• In-depth knowledge of Dynamics 365 is essential, including the ability to configure, customize and develop CRM solutions tailored to specific customer needs.
• Strong software development skills and the ability to design, develop, test and deploy custom CRM solutions.
• Ability to analyze customer needs, identify potential issues and propose innovative and effective solutions using features provided by Dynamics 365
• Fluency in communication ? English ? / ? ????