Conseiller clientèle bancaire

Axis Group; Heist-op-den-Berg; On-site; EUR 29,000 - 36,000; Full time

Benefits offered by this job

Meal vouchers

Group insurance

Hospitalization insurance

Training and development opportunities

Job summary

Axis Group seeks a Teller with commercial flair to join a local independent banking agency. You will be the front line for customers, handling everyday banking and transactions, and building lasting relationships.

In a team-focused environment, you will identify sales opportunities and guide customers to the right experts while maintaining accurate records and ensuring smooth branch operations.

Qualifications

• Holds a bachelor’s degree in a relevant field or has equivalent experience.
• Possesses Febelfin certifications or meets the legal requirements for a commercial position in the banking sector.

Responsibilities

• Greeting customers and answering questions about everyday banking.
• Processing banking transactions and administrative files correctly and accurately.
• Assisting customers with payment transactions, digital applications, and everyday banking matters.
• Identifying sales opportunities and referring customers to specialized colleagues.
• Building and maintaining long-term customer relationships.
• Helping to ensure high-quality service and smooth branch operations.
• Working closely with colleagues across various banking departments.
• Handling the administrative follow-up of customer files.

Skills

Customer focus

Communication skills

Teamwork

Digital literacy

Commercial acumen

Administrative record keeping

Education

Bachelor’s degree or equivalent experience

Febelfin certifications or legal banking requirements

Job description

We are looking for a Teller with commercial flair to join an independent banking agency with strong local roots. In this role, you’ll serve as a key point of contact for customers and ensure smooth, customer-focused service. You’ll be part of a professional environment where personal service, teamwork, and long-term relationships are central.

• Greeting customers and answering questions about everyday banking;
• Processing banking transactions and administrative files correctly and accurately;
• Assisting customers with payment transactions, digital applications, and everyday banking matters;
• Identifying sales opportunities and referring customers to specialized colleagues;
• Building and maintaining long-term customer relationships;
• Helping to ensure high-quality service and smooth branch operations;
• Working closely with colleagues across various banking departments;
• Handling the administrative follow-up of customer files.

• Holds a bachelor’s degree in a relevant field or has equivalent experience;
• Is interested in the financial sector and banking services;
• Ideally has experience in a banking or insurance environment;
• Possesses the required Febelfin certifications or meets the legal requirements for a commercial position in the banking sector;
• Can provide a clean criminal record;
• Combines commercial acumen with a strong customer focus;
• Works accurately and maintains proper administrative records;
• Possesses good communication skills;
• Is digitally savvy and learns new systems quickly;
• Works well as part of a team and takes on responsibility.

• A full-time position of 37.5 hours per week;
• An attractive compensation package commensurate with your experience;
• Meal vouchers, group insurance, and hospitalization insurance;
• A stable work environment with a friendly, family-like atmosphere;
• Training and development opportunities within the financial sector.