Client Director | Financial Services

Cegeka; Belgique; Hybrid; EUR 150,000 - 210,000; Full time

Benefits offered by this job

Top Employer

Hybrid work model

Competitive compensation framework

Flexible working hours

Career growth opportunities

Sustainability initiatives

Team events

Job summary

Cegeka seeks a Client Director to lead strategic relationships in Financial Services, spanning banking and insurance. You’ll shape growth strategies, manage an approximately €30 million portfolio, and own P&L with a focus on sustainable, profitable expansion.

You’ll coordinate with Client Executives and Delivery Partners, translating client needs into Cegeka investments and cross-service opportunities. This role requires senior leadership and a strong industry network in the Belgian market.

Qualifications

• At least 15 years of relevant professional experience in strategic client management, enterprise sales or commercial leadership.
• Proven track record managing complex, strategically important client portfolios with P&L responsibility.
• Experience leading or developing senior client management professionals.
• In-depth knowledge of the financial services sector and a strong industry network.
• Ability to translate insights into a credible industry perspective.
• Fluent in Dutch, French and English.

Responsibilities

• Lead a strategic client portfolio within Financial Services, focusing on banking and insurance.
• Define the commercial strategy and translate client priorities into Cegeka growth opportunities.
• Maintain P&L responsibility for the portfolio with TCVertical revenue and profitability as KPIs.
• Build trusted relationships with senior stakeholders in banks and insurers.
• Identify opportunities to broaden Cegeka's footprint across services and regions.
• Collaborate with Client Executives, Delivery Partners and Service Lines to drive growth and delivery.
• Own strategic account plans and major commercial opportunities, guiding resources and investments.
• Monitor industry developments (regulation, digitalization, AI, security) to translate insights into opportunities.
• Coach Client Executives to strengthen client relationships and position Cegeka portfolio.
• Facilitate cross-team alignment across countries for international clients.

Skills

Strategic leadership

P&L ownership

Enterprise sales

Stakeholder management

Cross-border collaboration

Language fluency

Tools

CRM software

Job description

As Client Director, you are one of Cegeka’s senior commercial leaders within Financial Services. Together with the Industry VP and other senior stakeholders, you play a key role in driving our growth and strengthening our position in the financial services sector.You build long-term partnerships at executive level, help define the growth strategy for the sector and hold overall P&L responsibility for the portfolio. You connect our clients’ ambitions with Cegeka’s expertise and capabilities across business lines, service lines, countries and delivery organizations.Beyond individual client accounts, you help shape strategic choices, investments and priorities that support the continued growth of our Financial Services business.

• You take the lead of a strategic client portfolio within Financial Services, with a focus on banking and insurance. You define the commercial strategy for your clients and translate their business priorities into clear strategic priorities and growth opportunities for Cegeka.
• You hold P&L responsibility for your client portfolio, with TCV, revenue, profitability and sustainable growth as key KPIs. The initial portfolio represents approximately €30 million, with the ambition to grow it significantly over the coming years.
• You build strong, trusted relationships with senior stakeholders within banks and insurance companies. You understand what is happening within their organizations, know their business challenges and establish access to the relevant decision-makers.
• You look beyond existing services and identify opportunities to broaden Cegeka's footprint with clients, including in areas such as Security, Application Development and Data & AI. You do not need to be the technical expert yourself, but you understand the landscape well enough to bring the right expertise together around the client.
• You work closely with Client Executives and Delivery Partners to drive both growth and successful delivery. You can rely on expertise from our Service Lines, Solution Sales, Global Delivery Network and Value Creation Sales team.
• You take ownership of strategic account plans and major commercial opportunities. You bring the right people to the table, provide direction in complex pursuits and help make decisions regarding commercial approach, resources and investments.
• You closely follow developments in banking and insurance and understand how topics such as regulation, digitalization, AI, security and changing customer expectations impact your clients' agendas. You translate these insights into concrete business opportunities for Cegeka.
• You coach Client Executives and help them strengthen client relationships, identify opportunities and position the full Cegeka portfolio with their clients. Depending on the final portfolio structure, the role may also include people management responsibilities.
• You connect stakeholders across business lines, service lines, countries and delivery organizations. For international clients, you look beyond national boundaries and help build a broader European client approach.

What you need to succeed:

• You have at least 15 years of relevant professional experience, with extensive experience in strategic client management, enterprise sales or commercial leadership.
• You have a proven track record of managing complex, strategically important client portfolios, combining commercial growth with P&L responsibility.
• You also have experience leading or developing senior client management professionals.
• You bring in-depth knowledge of the financial services sector and a strong industry network.
• You understand how banks and insurance companies operate, who the key stakeholders are and how decisions are made.
• You translate these insights into a credible industry perspective.
• Your sector expertise and relationships are more important than deep technical specialization, although experience in IT services or digital transformation is a strong asset.
• You are accustomed to taking commercial responsibility for revenue, profitability, forecasting, investment decisions and risk management.
• You build credible relationships with senior executives across the industry.
• You know how to influence senior decision-makers and build long-term trust.
• You have experience sponsoring complex transformation programs and high-value commercial engagements.
• You are able to align stakeholders across different teams, business units, service lines and countries.
• You communicate fluently in Dutch, French and English.
• You are based in Belgium and enjoy working in a hybrid environment, with regular presence at Cegeka offices and client locations.

What are we offering:

• You will join a true Top Employer. Year after year, Cegeka demonstrates in Whitelane Research that we are a reliable and leading IT services partner, ranking first for Security Services in 2026 for the fourth consecutive year, and joint second for Cloud & Infrastructure Services and Network & Connectivity.
• We ask a lot from your talent, but we also offer a lot in return. Competencies and character are just as important to us as experience and ambition. Cegeka continuously invests in talent management, giving every employee the opportunity to realize their full potential.
• We use a fair and transparent compensation framework, in which employees are rewarded based on their role, experience and performance, regardless of gender or other characteristics unrelated to their work.
• You can count on an attractive benefits package, including an electric company car with charging card or a mobility budget, meal vouchers, eco vouchers, comprehensive group and hospitalization insurance, a mobile phone subscription, a fixed expense allowance and a powerful laptop. Through our Flex Reward Plan, you can further tailor your compensation package to your personal preferences.
• We offer flexible working hours and a healthy work-life balance.
• You will join a great team where fresh ideas and new initiatives are always welcome. Team events, happy hours and our legendary company party are all part of the experience.
• Continuous learning is key. Knowledge-sharing sessions, conferences and external training opportunities help you continue developing your expertise. Depending on your interests and ambitions, Cegeka offers a variety of horizontal and vertical career paths.
• Sustainability matters to us. We strive for CO2 neutrality through initiatives such as the electrification of our company fleet and environmentally responsible data centers. We develop innovative solutions that have a positive impact on the environment, people and society, while fostering an inclusive and diverse workplace where everyone feels valued and heard.
• Prefer to join us as a freelancer? No problem. We offer a competitive daily rate and a range of additional benefits.

Market-compliant salary with attractive extra benefits.

Flexible working hours supporting your work/life balance.

Career growth with horizontal and vertical development paths.

Hybrid work model blending office and remote work efficiently.

Personal guidance from managers, coaches, and sparring partners.

ESG: lower emissions, foster inclusion and drive sustainability in IT.

Cegeka proudly holds the Top Employer certificate.

Team events, happy hours, sports events, and epic company festival.