Change Management Expert

TVH Parts Holding NV; Waregem; Hybride; EUR 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Work from home

Company car

Healthcare benefits

Résumé du poste

TVH Parts Holding NV is seeking a Global Change Management Expert to guide teams through Transformation shifts, helping navigate TVH's transformation journey across enterprise digital initiatives.

The role leads ADKAR-based strategy, stakeholder engagement, and governance, builds communication and training plans, and ensures adoption and long-term sustainability within a globally distributed organization.

Qualifications

• Minimum 5 years of experience leading end-to-end change initiatives across multi-department programs.
• Master’s degree or equivalent with ability to grasp complex business concepts and tech.
• Experience applying ADKAR; Prosci or CCMP certification is a plus.
• Excellent written and verbal communication; strong stakeholder management and conflict resolution.
• Willingness to travel frequently to stay close to stakeholders.

Responsabilités

• Define and execute enterprise-wide change management strategy for transformations (TVH Transformation / Innovatis).
• Lead stakeholder engagement across all levels to secure buy-in and align cross-functional teams.
• Design internal communications and coordinate training during project rollouts.
• Monitor adoption metrics and mitigate resistance; manage governance and risks.
• Foster internal change community and align with broader business milestones.

Connaissances

Change management

ADKAR framework

Stakeholder management

Communication skills

Training design

Leadership coaching

Risk management

Formation

Master's degree

Description du poste

Global Change Expert for Transformation Ready to guide our teams through Transformation shifts? At TVH, we believe that change is a critical component of growth and success, and we are seeking a Global Change Management Expert to join our dynamic team and help us navigate through our transformation journey.

Your Role & Responsibilities

Change strategy & framework execution (ADKAR)

• Define and execute the end-to-end change management strategy across enterprise-wide digital transformations (TVH Transformation / Innovatis)
• Apply structured change management methodologies, specifically leveraging the ADKAR framework, build custom communication, sponsorship, and resistance management plans. Conduct impact, readiness, and feasibility assessments across all affected departments to map out organizational shifts.

Stakeholder management & leadership coaching

• Lead stakeholder engagement across all organizational levels to build trust, secure buy-in, and align cross-functional teams.
• Act as a trusted change expert and strategic advisor to senior leaders and people managers, coaching them to guide their teams effectively through the digital transitions and disruption.
• Represent Change Management in global governance, steering committees, and transformation forums.

Transformation, communication & training deployment

• Design and execute clear internal communication plans, delivering strategic messaging that articulates the "why" behind business and system changes.
• Define training needs, document requirements, and coordinate the delivery of training programs during project rollouts.
• Monitor change metrics and user adoption, perform root-cause analysis on resistance, and implement targeted mitigation plans to ensure long-term sustainability.

Capability building & governance

• Actively contribute to and grow the internal change management community, serving as an ambassador for best practices.
• Manage change-related risks, issues, and dependencies, ensuring full alignment with broader business strategy and milestones.

How to succeed / your profile

• You have at least 5 years of experience and experience in leading end-to-end change management and transformation activities across complex, multi-departmental initiatives.
• You hold a Master’s degree (or equivalent through experience) with a strong ability to quickly grasp complex business concepts, operational models, and new technologies.
• You have demonstrated practical experience applying the ADKAR framework (Prosci or CCMP certification is a strong plus).
• You excel at stakeholder management, conflict resolution, and resistance management, with a proven track record of driving adoption across all levels of an enterprise.
• You possess exceptional written and verbal communication skills, with the ability to translate complex transformation concepts into clear, engaging messages.
• You thrive in cross-functional environments, bring a proactive problem-solving attitude to organizational shifts, and adapt easily to evolving project requirements.

Comment start Frequent travel required to stay close to key stakeholders and teams impacted by the transformation.

What's in it for you

• Flexible working hours, work from home possibilities, 20 days holiday and 12 WTR days within a 40-hour week.
• At our headquarters you will also discover our TVH Park, a green area where you can move around and have the possibility to relax, meet or have lunch.
• Our company offers: An attractive salary package with extra-legal benefits such as company car, group and hospitalization insurance, luncheon vouchers, corporate restaurant, ...
• An exciting position in an international company with a family atmosphere where people are at the center.
• You are part of a dynamic entrepreneurial team that is fast-growing and at the center of the transformation.
• You arrive in an innovative, progressive and technological environment.
• Numerous opportunities for personal development, among other things through permanent guidance and professional (internal/external) training courses.
• Fun afterworks and other optional events (e.g. TVH Kaffee).

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

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