Capacity Remuneration Mechanism Operator,

Elia Group; Brussel; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Company car

Hybrid work policy

Private health insurance

Job summary

Elia Group is seeking a CRM Operator to manage the end-to-end CRM processes from prequalification to settlement. You will develop expertise in CRM rules, coordinate with market participants and internal stakeholders to ensure high-quality service delivery and compliance.

The role focuses on auction, contracting and settlement activities initially, with opportunities to broaden to other Customer Operations tasks while maintaining an emphasis on accuracy and timely operations.

Qualifications

• Master’s or Bachelor’s with relevant experience in Engineering, Economics, Business or Finance fields.
• Strong data-analysis skills, ability to work with numbers and IT tools (Excel).
• Willingness to learn complex market mechanisms and regulatory requirements.
• Fluent in English and French or Dutch, with basic understanding of the other national language.

Responsibilities

• Execute CRM operational processes: Prequalification, Financial Securities, Secondary Market, Availability Monitoring and Settlement.
• Analyze technical, financial and operational dossiers from Capacity Providers; translate findings into recommendations.
• Develop CRM domain expertise and share knowledge within the Customer Operations team.
• Produce periodic/ad-hoc reports on CRM functioning and results for internal/external use (e.g., regulator).
• Support CRM auction and settlement activities, KPI reporting and impact assessments for exceptional cases.
• Manage questions from CRM Actors and internal stakeholders in collaboration with key account manager and product architect.
• Ensure compliance with organized processes and involve required parties within Elia.
• Contribute to CRM product evolution by sharing lessons learned and feedback.
• Support user acceptance testing and readiness assessments for new functionalities.

Skills

Excel

Data analysis

Python

Education

Master’s degree

Bachelor’s degree with relevant experience

Tools

Python

Job description

Excited to work for a key Belgian player in the energy landscape? The Belgian and European energy landscape is in full swing. Did you know that Elia Belgium plays a crucial role in this? As part of Elia Group, a European transmission system operator, Elia Belgium ensures the reliability and sustainability of the electricity supply in our country.

Side‑side with your talented colleagues, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint.

Only together can we make the biggest impact possible! We believe in the power of diversity we are convinced that an inclusive and diverse work environment leads to more innovation, creativity and better results.

Capacity Remuneration Mechanism Operator

Requisition ID 11564

Posting Start Date 12/10/2026

Function

The introduction of a Capacity Remuneration Mechanism (CRM) on the Belgian market has been one of the key measures within the federal government's energy strategy in order to guarantee the country's security of supply in the long term. The CRM aims at supporting the needs for covering Belgian security of supply ("adequacy") by allowing market players to recover their "missing money" through a market-wide and technology neutral financing market mechanism. Through the CRM, capacities are contracted via auctions, while Elia oversees their monitoring and settlement throughout the contract lifecycle.

The CRM Operations Team is part of Market Energy & CRM Operations, responsible for the operation of key market products such as Balancing, Flexibility, Black Start and CRM. The team delivers operational excellence, technical expertise and data quality across customer, market and adequacy processes. Within the CRM domain, the team manages the end-to-end operations of the mechanism, including prequalification, auctions, monitoring, settlement, reporting and transparency activities.

As a CRM Operator, you play a key role in the execution of these processes, from prequalification to settlement. You develop strong expertise in CRM rules and operations to ensure high-quality service delivery, compliance and operational excellence, while collaborating closely with market participants and internal stakeholders. Initially, the role focuses on auction, contracting and settlement activities. Over time, you will gain a broader understanding of the CRM ecosystem and may contribute to other Customer Operations and analytical activities.

Your Responsibilities

• You will execute key CRM operational processes, including Prequalification, Financial Securities, Secondary Market, Availability Monitoring and Settlement.
• You will analyze technical, financial and operational dossiers submitted by Capacity Providers, review supporting documentation, calculations and assumptions, and translate technical findings into operational recommendations or decision proposals.
• You will develop expertise in specific CRM domains, by building knowledge of CRM processes, market rules and regulatory requirements, and sharing this expertise within the Customer Operations team.
• You will produce periodic or ad‑hoc reports on the functioning and results of the CRM, for internal and/or external use (e.g. for the energy regulator CREG).
• You will contribute to the preparation, validation and reporting of CRM auction and settlement activities, including KPI reporting, performance monitoring, contestation follow‑up and impact assessments for exceptional cases.
• You will proactively manage the operational questions from the CRM Actors and internal stakeholders in close collaboration with the Key Account Manager Adequacy and the Product Architect.
• You will ensure the accurate respect of the organized process (automated and manual tasks) and involve the requested persons / departments within Elia
• You will contribute to the evolution of the CRM product by sharing operational experience, lessons learned and practical feedback to improve rules, processes and solutions.
• You will support user acceptance testing, operational readiness assessments and validations of new functionalities, ensuring that future solutions are fit for operations.

Your Profile

• You hold a Master’s degree, or a Bachelor’s degree with relevant experience, in Engineering, Economics, Business Administration, Finance, Data Analytics or a related field.
• You have knowledge of the energy sector; willingness to learn complex market mechanisms is essential.
• You have around 2 years of relevant professional experience in operations, process management, consulting, business analysis, energy markets, financial operations or a similar analytical environment.
• You have a strong affinity for data analysis, structured problem‑solving and working with numbers, data and IT tools. Strong Excel skills are required and knowledge of Python or similar data analysis tools is an asset.
• You are structured, rigorous and detail‑oriented, and enjoy working with complex processes, regulatory frameworks and technical documentation.
• You thrive in an operational environment and are committed to delivering accurate, timely and high‑quality results while remaining pragmatic.
• You are able to work autonomously, manage multiple priorities and collaborate effectively as part of a team.
• You have a continuous improvement mindset and actively seek opportunities to optimize processes and ways of working.
• You are fluent in English and in French or Dutch, with a basic understanding of the other national language.

Why join us?

Looking for a role that combines operational responsibility, analytical challenges and continuous learning? You will develop deep expertise in the Capacity Remuneration Mechanism, work on complex market processes and contribute directly to Belgium's security of supply.

Offer

• Salary a competitive salary package, allowance for representation expenses, year‑end bonus, double vacation pay, meal vouchers (€10 per working day), eco‑vouchers, sport & culture vouchers, bonuses based on individual and group results.
• Insurance group insurance, hospitalisation insurance, ambulant care insurance for the whole family and also personal accident insurance.
• Vacation You will be entitled to 20 vacation days and 5 additional vacation days, 6 local days, 4 exempt days (after 1 year of employment) and up to 5 long‑service days (1 day for every 3 years in employment).
• Social fund Year‑end vouchers, birth and marriage allowance. We will also cover part of the cost of glasses, a dental prosthesis or similar needs.
• Communication you will be given an iPhone, a phone subscription (for work and private use) and a laptop with internet reimbursement.
• Discounts you will enjoy a 30% discount on your gas and electricity bill.
• Mobility we will offer you a company car and public transport or a mobility budget.
• Elia shares Elia will give you the opportunity to subscribe to shares with a discount of 16.66% on the average share price.

Location

Keizerslaan 20, 1000 Brussels

Our office is easily accessible by public transport, a 5‑minute walk from Brussels‑Central station.

We also operate a hybrid work policy that allows you to combine working in the office and at home.

There’s something electric in the air with this job offer! In exchange for your work and dedication, you enjoy the following benefits

• A job full of variety with a top employer Elia encourages innovation and collaboration. Within our company you will be at the forefront of the energy transition, and you will have the chance to contribute to ground‑breaking technologies designed to accelerate this transition. It is a one‑of‑a‑kind opportunity to further develop your knowledge and skills.
• Focus on personal growth and well‑being at work Discover a wide range of professional training and coaching opportunities that are guaranteed to give your personal growth a solid boost. At the same time, as a top employer, we put maximum effort into a positive work culture in which your well‑being is central.
• Development opportunities for a challenging career At Elia, we encourage you to seek out and seize new professional opportunities. You will enjoy complete freedom to shape your career on your own terms.
• A diverse team of passionate colleagues Elia puts a high value on diversity and inclusion. You will join a diverse and passionate team that enjoys sharing knowledge and leading the way towards a more sustainable future together.

These are just a few of the benefits that distinguish Elia as a Top Employer. We are convinced that your contribution to our team will be invaluable and look forward to welcoming you soon!