Business Application Analyst

Challenge Group; Grâce-Hollogne; Sur place; EUR 53 000 - 72 000; Plein temps

Résumé du poste

Challenge Airlines (BE) S.A. seeks an experienced Business Application Analyst to optimize processes and implement technology-driven improvements across the organization.

You will analyze current workflows, design streamlined solutions, and drive integration of multiple systems while championing change management and user adoption. The role requires 5+ years in business applications, strong problem-solving and cross-functional collaboration skills, and familiarity with HTML basics and WordPress

Qualifications

• 5+ years of experience as a Business Application specialist or similar role focusing on process optimization.
• Strong ability to analyze, design, and improve business processes and systems.
• Experience with process mapping, workflow automation, and technology integration.
• Understanding of sales, finance, and operations functions.
• Excellent analytical and problem-solving skills with strong communication.
• Basic HTML development capabilities and WordPress site management.
• Certifications in business process optimization or project management are desirable.
• Experience with Agile methodologies is a plus, especially in marketing automation/CRM contexts.

Responsabilités

• Analyze and improve business processes across the organization.
• Collaborate with cross-functional teams to design streamlined workflows.
• Lead technology integration and vendor relationship initiatives.
• Champion change management and develop training materials.
• Drive continuous improvement and oversee complex projects.

Connaissances

Business process analysis

Workflow automation

Technology integration

Change management

Vendor management

Continuous improvement

Project management

Agile methodologies

HTML basics

WordPress management

Formation

Bachelor's degree in business administration, Management, Information Systems, or related field

Outils

WordPress

Amos maintenance system

Description du poste

About us

Challenge Airlines (BE) S.A. is an airline based in Liege Airport (LGG) with a Belgian AOC. The airline operates daily scheduled cargo flights and charter services carrying nonstandard goods and general cargo internationally. Challenge Airlines (BE) is part of a Global airline group that carries approximately 400,000 tons of cargo annually. The Group is in rapid growth and is looking for great & talented people with possibility to within evolve the company.

Job Description

We are seeking an experienced Business Application Analyst with a strong focus on optimizing business processes to join our team. The ideal candidate will have a deep understanding of various business functions and a proven track record of leveraging technology solutions to streamline operations, enhance efficiency, and drive organizational growth. As a Business Application Analyst, you will play a vital role in analyzing, designing, and implementing process improvements across the organization.

Responsibilities

• Business Process Analysis and Improvement:
  • Collaborate with cross-functional teams to assess current business processes, identifying pain points, inefficiencies, and areas for improvement.
  • Utilize your expertise to design and implement streamlined workflows that align with business objectives and enhance overall productivity.
  • Drive process standardization and best practice adoption to ensure consistent and efficient operations.
• Technology Integration and Solution Design:
  • Evaluate existing and potential technology solutions to support process improvements and automation initiatives.
  • Work closely with internal stakeholders to understand their requirements and translate them into effective technology solutions.
  • Lead the integration of various business applications and systems to create a cohesive and efficient technology landscape.
• Change Management:
  • Champion process improvement initiatives within the organization, driving user adoption and ensuring successful change management.
  • Develop and deliver training materials, workshops, and communication plans to facilitate smooth transitions to new processes and technologies.
• Vendor Relationship Management:
  • Collaborate with technology vendors to understand their offerings and how they align with the organization's needs.
  • Manage vendor relationships, contracts, and service level agreements to ensure technology solutions meet business requirements.
• Continuous Improvement:
  • Stay up to date with industry trends, emerging technologies, and best practices related to business process optimization.
  • Proactively identify opportunities for ongoing improvements and innovations within the organization.
• Project management
  • Leading complex projects.
  • Analyzing and gathering requests.
  • Customizing and hands on capabilities.
  • Timeline and delivery accountability.

Education

• Bachelor's degree in business administration, Management, Information Systems, or a related field.

Experience

• Proven experience (5 years) as a Business Application specialist or similar role with a focus on optimizing business processes.
• Strong expertise in business process analysis, design, and improvement methodologies.
• Experience with process mapping, workflow automation, and technology integration.
• Solid understanding of various business functions such as sales, finance, and operations.
• Excellent analytical and problem-solving skills, with the ability to translate business needs into effective solutions.
• Strong communication skills and the ability to collaborate with diverse teams across the organization.
• Self-learner and self-motivated.
• Basic HTML development capabilities and WordPress sites management
• Relevant certifications in business process optimization or project management are highly desirable.
• Project management experience and familiarity with Agile methodologies is a plus.
• Experience in Marketing Automation / CRM / native application - advantage
• Experience in the aviation industry – advantage.
• Experience in Amos maintenance system – advantage