Business Analyst / Project Coordinator Transformation

ITS Group S.A.; Brussel; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

ITS Group S.A. seeks a seasoned professional to drive business analysis, project coordination and change management within a strategic transformation programme. The role focuses on coordinating multiple workstreams, aligning stakeholders, and translating business needs into concrete initiatives.

You will support governance processes, monitor risks and dependencies, and contribute to change management activities to ensure successful implementation and adoption across the organisation.

Qualifications

• Bachelor's Degree required.
• 5-6 years of professional experience.
• 3+ years in Business Analysis.
• 5+ years in Project and/or Workstream Coordination.
• Experience in Stakeholder Management.
• Experience facilitating workshops.
• Experience in transformation projects.
• Experience related to technical infrastructure, workplace environments or training facilities.

Responsabilités

• Support the operational execution of the transformation programme and transition phase.
• Coordinate and manage multiple workstreams.
• Facilitate stakeholder alignment and collaboration.
• Gather, analyse and formalise business requirements.
• Support governance activities and management decision-making.
• Monitor actions, risks, dependencies and progress.
• Contribute to communication and change management initiatives.
• Translate identified needs into concrete workstreams and implementation plans.

Connaissances

Strong interpersonal skills

Diplomacy

Coordination

Synthesis of complex information

Customer-focused mindset

Results-driven

Autonomy

Team player

Formation

Bachelor's Degree

Outils

Advanced Microsoft Office

Description du poste

The role combines Business Analysis, Project Coordination and Change Management within a strategic transformation programme dedicated to the creation of a future training and operational environment. The consultant will support the Head of Projects & Transformation by coordinating multiple workstreams, aligning stakeholders, supporting governance, formalising business needs and contributing to change management activities. The objective is to translate business requirements into structured initiatives and support their implementation through effective coordination and decision support.

• 40% Workstream Management & Coordination
• 30% Stakeholder Coordination & Project Governance
• 30% Business Analysis, Communication & Change Management

Your missions:

• Support the operational execution of the transformation programme and transition phase.
• Coordinate and manage multiple workstreams.
• Facilitate stakeholder alignment and collaboration.
• Gather, analyse and formalise business requirements.
• Support governance activities and management decision-making.
• Monitor actions, risks, dependencies and progress.
• Contribute to communication and change management initiatives.
• Translate identified needs into concrete workstreams and implementation plans.

Your activities:

Workstream Management

• Identify, structure and scope required workstreams.
• Define objectives, deliverables and stakeholders.
• Prepare roadmaps and action plans.
• Coordinate working groups and workshops.
• Monitor progress, actions, risks and dependencies.
• Consolidate stakeholder contributions.
• Prepare analyses supporting management decisions.
• Produce workstream progress reporting.

Stakeholder Coordination & Governance

• Identify and engage stakeholders.
• Organise and facilitate meetings.
• Coordinate interactions between stakeholder groups.
• Prepare governance and steering meetings.
• Follow up decisions and action plans.
• Produce meeting minutes and executive summaries.

Business Analysis

• Gather and document business requirements.
• Perform business and functional analyses.
• Map current and future needs and usages.
• Conduct occupancy and space utilisation analyses.
• Prepare scoping documents and decision papers.

Communication & Change Management

• Prepare communication and presentation materials.
• Support communication towards impacted communities.
• Identify adoption and engagement risks.
• Support change management activities and awareness initiatives.
• Roadmaps and action plans
• User and functional analyses
• Governance materials
• Meeting minutes and executive summaries
• Occupancy and utilisation analyses
• Communication materials
• Progress reports

Business & Transformation

• Business Analysis
• Requirements Gathering & Formalisation
• Functional Analysis
• Process Mapping
• Organizational / Operational Transformation
• Change Management

Project & Coordination

• Project Coordination
• Multi-Workstream Coordination
• Planning & Roadmapping
• Progress Tracking & Reporting
• Governance Support

Stakeholder & Communication

• Stakeholder Management
• Workshop Facilitation
• Meeting Facilitation
• Communication & Content Preparation
• Executive Reporting

Technical

• Advanced Microsoft Office Suite

Soft Skills

• Strong Interpersonal Skills
• Diplomacy
• Strong Coordination Skills
• Ability to synthesize complex information
• Customer-Oriented Mindset
• Results-Oriented Approach
• High Operational Autonomy
• Team Spirit

Required Experience & Qualifications

• Bachelor’s Degree
• 5-6 years of professional experience
• 3+ years in Business Analysis
• 5+ years in Project and/or Workstream Coordination
• Experience in Stakeholder Management
• Experience facilitating workshops
• Experience in transformation projects
• Experience related to technical infrastructure, workplace environments or training facilities