Business analyst – Kallo/BE

Katoen Natie; Beveren; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Company car

Meal vouchers

Bicycle leasing

Hospitality insurance

Group insurance

Eco vouchers

Job summary

Katoen Natie, a global logistics service provider, is seeking a Business Analyst for the Kallo site in BE. You will manage systems and tools (ERP, SharePoint, ServiceDesk Plus) and ensure data governance, digital alignment, and regulatory compliance across the Specialty Chemicals unit.

You will collaborate with internal teams and external partners, supporting project implementations and business startups, while delivering process improvements and ensuring operational continuity in a dynamic

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Logistics or a related field.
• Good knowledge of Dutch and English.
• Hands-on, very good communication and relations skills.

Responsibilities

• System & Tool Management: Maintain and support platforms such as PLATO/COFANO (ERP), HSSEQ-App, CRM, HR, ServiceDesk Plus, and SharePoint.
• Operational Support: Handle service requests and incidents as a licensed technician in ServiceDesk Plus.
• Data & Document Governance: Maintain structured document repositories and manage access rights on SharePoint/OneDrive.
• Digitalization & Compliance: Contribute to digital transformation initiatives and ensure compliance with policies and regulations.
• Collaboration & Communication: Liaise with internal stakeholders and external partners to support business needs.

Skills

Dutch language

English language

Education

Bachelor's degree in related field

Tools

SharePoint

ServiceDesk Plus

ERP PLATO/COFANO

Job description

General Description

As a global logistics service provider, Katoen Natie combines engineering, technology and port operations to offer worldwide, tailor-made solutions to the chemical and automotive industries, and to the consumer goods, electronics & retail sector. Katoen Natie has 181 logistic platforms and is active in 30 countries all over Europe, North America, South America and the Far East with a staff of more than 13.000 people.

Online since

25/08/26

Position

Business analyst - Kallo/BE

Location

Kallo (BE)

Contract type

Permanent

General Description

As a global logistics service provider, Katoen Natie combines engineering, technology and port operations to offer worldwide, tailor-made solutions to the chemical and automotive industries, and to the consumer goods, electronics & retail sector. Katoen Natie has 181 logistic platforms and is active in 30 countries all over Europe, North America, South America and the Far East with a staff of more than 13.000 people.

Job Description

The Business Support Specialist ensures operational continuity and digital readiness within the Specialty Chemicals business unit. This role supports system migrations, manages business-critical tools, and provides hands-on assistance in data governance, project execution, and compliance.

Key Responsibilities

System & Tool Management

• Maintain and support platforms such as PLATO/COFANO (ERP), HSSEQ-App, CRM, HR, ServiceDesk Plus, and SharePoint.
• Assist in system improvements and migrations, including pre-migration preparation, execution, and post-migration validation.

Operational Support

• Handle service requests and incidents as a licensed technician in ServiceDesk Plus.
• Guide new project implementations and business startups.

Data & Document Governance

• Maintain structured document repositories.
• Define and manage access rights and collaboration strategies on SharePoint and OneDrive.

Digitalization & Compliance

• Contribute to digital transformation initiatives.
• Ensure compliance with internal policies and external regulations.

Collaboration & Communication

• Actively participate in team sites and communication platforms.
• Liaise with internal stakeholders and external partners to support business needs.

Your profile

• Bachelor’s degree in Business Administration, Information Systems, Logistics or a related field
• Good knowledge of Dutch and English.
• Hands on, very good communication and relations skills.
• Flexible, involved, organized, self-motivated.
• Certification in Information Technology Infrastructure Library frameworks is a plus.

Required Experience

2 years

We offer

• An exciting job in a leading dynamic company with no-nonsense culture
• A job with high responsibility and lots of variety
• An attractive salary package including a company car, meal vouchers of €9 per day, bicycle leasing, hospitality insurance, group insurance, eco vouchers of €250 per year, access to benefits@work.