Business Analyst — Digital Transformation & Automation

GCS

Belgium

On-site

EUR 55,000 - 75,000

Full time

21 hours ago

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Benefits offered by this job

Full-time position

Job summary

GCS in Ghent, Belgium is seeking a Business Analyst to drive digital transformation and process improvement across multiple offices. You will analyse current workflows, identify opportunities for improvement, and implement scalable digital solutions that enhance efficiency and user experience for employees and clients.

The role covers the full lifecycle of process optimisation, from analysis and design to implementation and continuous improvement.

Qualifications

Several years of experience as a Business Analyst or similar role.
Experience in accountancy, finance or professional services is highly desirable.
Fluent in Dutch and English; French would be a strong advantage.
Excellent communication and stakeholder management skills.
Willingness to travel between offices and work on-site.

Responsibilities

Analyse current business processes and identify opportunities for improvement.
Define future-state processes and recommend appropriate digital solutions.
Drive process simplification, standardisation, automation, and optimisation initiatives.
Translate business requirements into practical and scalable solutions.
Develop and support change and implementation strategies.
Collaborate with key users and operational teams to drive adoption of new processes and technologies.
Monitor emerging technologies and promote best practices across the organisation.